Egnyte Logo
Egnyte Logo
Egnyte

Egnyte

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Egnyte
8.6 /10

What is Egnyte?

Egnyte combines the power of cloud content management, data security, and AI into one intelligent content platform. More than 22,000 customers trust Egnyte to improve employee productivity, automate business processes, and safeguard critical data, in addition to offering specialized content intelligence and automation solutions across industries, including architecture, engineering, and construction (AEC), life sciences, and financial services.

Company Details


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Awards & Recognition

Egnyte won the following awards in the Content Collaboration category

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Egnyte Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egnyte.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

3
Since last award

91 Satisfaction of Cost Relative to Value

4
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
94%
Conflict Resolution:
99%
Strategy & Innovation:
90%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egnyte?

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0% Negative
4% Neutral
96% Positive

Pros

  • Caring
  • Saves Time
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 85

Team Collaboration

87

Access Control and Rights Management

87

Mobility Support

86

Drag and Drop User Interface

85

Enterprise Grade Security Controls

85

Real-Time Synchronization

84

Large File Optimization

84

3rd-Party Integrations

83

Cognitive Content Services

83

Data Loss Prevention

82

Audit Trail

82

Vendor Capability Ratings

Average 86

Business Value Created

90

Product Strategy and Rate of Improvement

90

Ease of Data Integration

88

Ease of Customization

87

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Usability and Intuitiveness

85

Availability and Quality of Training

82

Vendor Support

82

Ease of IT Administration

82

Egnyte Reviews

Gregory A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Perfect for securely storing and sharing files.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

It has served as a file-sharing platform for us. It is practical to keep all documentation on the cloud. One of the advantages is the ability to access data from anywhere in the globe. It is incredibly simple to share files within and outside of your business. Working remotely with other coworkers is as easy as sharing the same cubicle files at work. I can't image traveling for business without Egnyte. I always have everything I need, and I don't have to worry about forgetting to copy anything on my desktop before speaking with the customer.

What is your favorite aspect of this product?

The desktop software is simple to use and syncs as if it were a mapped disk. If you do not wish to install the desktop client, you may use the web-based interface instead. Fast uploads, as well as the flexibility to limit or delay uploads/downloads if you are traveling or have limited space. They can provide local storage that is mirrored to the cloud for offsite collaboration and sharing. They also provide numerous options for connecting with third-party firms like as Docusign, Teams, Trello, and others. I appreciate the WebEdit tool since it opens your file from Egnyte, opens it on your desktop, and instantly saves it to Egnyte.

What do you dislike most about this product?

Some management policies and settings do not apply to groups. There are a few more factors that must be tweaked. There was a desktop sync option that synchronized data from your desktop to Egnyte. It's a shame they don't have it anymore because you could work in your Egnyte folder directly from your desktop and everything would sync.

What recommendations would you give to someone considering this product?

Egnyte is a reputable file-sharing site. I have never had any difficulties viewing the files. There is the option of using a desktop program or immediately accessing the online portal via a web browser. It is a reliable and necessary tool for ensuring efficient collaboration both in the workplace and remotely. You have constant access to your files, regardless of where you are or whether you have your computer with you. You can always log in and acquire what you need as long as you have internet connection and a computer. Check "Connected Folders" for personal information, especially if the desktop is being diverted to the network.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yolanda Q.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Egnyte is secure cloud sharing.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

In order to be able to work continuously, we required the same material to be accessible everywhere. Due to the flexibility to exchange finished work from a single global file system, we are able to operate more efficiently and seamlessly deliver to our worldwide clients, wherever they may be across all time zones. Egnyte makes it simple to share enormous papers, and I was able to read all the docs online using my iPhone and iPad, which was quite convenient. Additionally, it is a good idea to separate the shared connection into "direct link" and "external link with password."

What is your favorite aspect of this product?

It has allowed us to transparently and securely store our information in the cloud and sync it, giving quick local storage where creatives can access and easily exploit it, while allowing administrative people to safely share it with any client on any platform, with fully audited secure access.

What do you dislike most about this product?

The only drawback is that some of the key selling points that made it 100% perfect for us took a while to become generally available, but they are now present in all of the Egnyte Connect clients that we have on all of our computers, for which we are grateful. We are also grateful that even though we went on board before these features were ready, we were glad we fully used Egnyte when they were updated because we were able to start using them instantly with all of our content ready and uploaded.

What recommendations would you give to someone considering this product?

Engage appropriately with your customer success team, and adhere to all of your best practices for deployment. Instead of thinking of this as a method to reduce hardware, consider how it might boost the value of existing infrastructure and help shape future acquisitions. Make sure you gain not only stakeholder buy-in, but also end-user support for the system's ability to safely deliver information wherever.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Leslie S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable cloud storage for file sharing.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

The most significant advantage it provides is that it saves us a significant amount of time and energy. It protects all of our data and other valuables while also allowing us to quickly share them using this fantastic program. When I learnt about this product's incredible capacity to share work with clients, I became a fan. It is a safe platform for storing data. Having an Egnyte business is a godsend since it relieves us of the worry of losing our vital data. We may upload applications and distribute bigger files with clients using this platform.

What is your favorite aspect of this product?

I use Egnyte because it helps me maintain track of different bids. This fantastic software allows me to easily preserve my sales ideas. It saves us a significant amount of time. I think its cloud storage capacity is the best. It enabled us to instantly access data from both the phone and the PC. Its capacity to backup data is incredible. I particularly enjoy the fact that applications for connecting to Egnyte are available, as well as the file size. You may obtain 5TB of storage and upload files up to 10GB in size.

What do you dislike most about this product?

To be honest, I couldn't discover a single flaw in the platform. This is simply fantastic software since it keeps us linked at all times. It greatly assists us in carrying out all of our responsibilities.

What recommendations would you give to someone considering this product?

I advocate using this program since its exceptional capacity to allow several persons to modify papers at the same time increases collaborative efficiency and is therefore useful.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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