eClinicalWorks, LLC

eClinicalWorks Core EHR

Composite Score

6.7 /10

CX Score

7.1 /10

15 Reviews Write a Review

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What is eClinicalWorks Core EHR?

The award-winning eClinicalWorks Electronic Health Record (EHR) system is more than just a way for your practice to go paperless.

Company Details

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eClinicalWorks Core EHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eClinicalWorks Core EHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 65%
Conflict Resolution:: 83%
Strategy & Innovation:: 84%
Service Experience:: 81%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eClinicalWorks Core EHR?

6% Negative

6% Neutral

88% Positive

Pros

Reliable
Security Protects
Enables Productivity
Efficient Service

Cons

Under Delivered

Feature Ratings

Average 79

Appointment Management

Cloud Hosting

Compliance Tracking

Clinical Flow

Patient Portal

Evaluation and Management Coding

Customer and Relationship Management

Medical Charting

E-Prescribing

Lab Integration

Ambulatory EHR

Vendor Capability Ratings

Average 69

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Ease of Implementation

eClinicalWorks Core EHR Reviews

Vivian A.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

A customizable EHR to meet personalized needs

Likeliness to Recommend

7 /10

What differentiates eClinicalWorks Core EHR from other similar products?

It supports healthcare providers of different sizes, small or large

What is your favorite aspect of this product?

The patient portal that allows for patient engagement

What do you dislike most about this product?

No significant challenges with the use of this software

What recommendations would you give to someone considering this product?

Confirm that it is able to integrate with other systems already in use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ALI S.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Perfect for Small, Medium Practices

Likeliness to Recommend

9 /10

What differentiates eClinicalWorks Core EHR from other similar products?

EClinicalWorks is an affordable, easy to use system with scheduling, charting, billing and telemedicine features ideal for small to medium practices.

What is your favorite aspect of this product?

Software Interface, Medical Record Management, Billing and the super liked feature is Reporting.

What do you dislike most about this product?

This software or cloud based versik. works slow as compared to other softwares, this needs to be reviewed.

What recommendations would you give to someone considering this product?

To see their needs first if its good to go or not. ECW is a very good option for small to medium practices as this softwares has good workflow in their billing, appointment management section.

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Effective Service

Cons

Under Delivered

Role: Student Academic
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Easy to use

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

eClinicalWorks Core EHR

What is eClinicalWorks Core EHR?

Company Details

Need Assistance?

eClinicalWorks Core EHR Ratings

76 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love eClinicalWorks Core EHR?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Appointment Management Includes appointment reminders, requests, and scheduling.

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Evaluation and Management Coding A process that supports medical billing in the United States and is used to obtain reimbursement from Medicare and Medicated programs.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Ambulatory EHR Any service or treatment that does not require hospitalization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

eClinicalWorks Core EHR Reviews

Vivian A.

A customizable EHR to meet personalized needs

Likeliness to Recommend

Pros

ALI S.

Perfect for Small, Medium Practices

Likeliness to Recommend

Pros

Cons

Easy to use

Likeliness to Recommend

Pros

Most Popular eClinicalWorks Core EHR Comparisons

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NextGen Healthcare

athenaClinicals

Veradigm Professional EHR

Feature Ratings

Appointment Management

Cloud Hosting

Compliance Tracking

Clinical Flow

Patient Portal

Evaluation and Management Coding

Customer and Relationship Management

Medical Charting

E-Prescribing

Lab Integration

Ambulatory EHR

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Ease of Implementation