eclincher Logo
eclincher Logo
eClincher Inc.

eclincher

7.7 /10
Category
eclincher
7.7 /10

What is eclincher?

eClincher offers complete management of social media presence including publishing, smart inbox, engagement, monitoring, suggested content and analytics across multiple channels. It is simple, effective and a massive time saver. Top ranked by users!

Company Details


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Awards & Recognition

eclincher won the following awards in the Social Media Management - Midmarket category

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eclincher Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eclincher.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eclincher?

4% Negative
6% Neutral
90% Positive

Pros

  • Unique Features
  • Respectful
  • Includes Product Enhancements
  • Security Protects

Feature Ratings

Average 86

Social Media Channel Integration Inbound

92

Campaign Execution

91

Social Media Channel Integration Outbound

91

Social Moderation and Workflow Management

87

Social Response Management

87

Social Post Archival

86

Dashboards and Visualization

83

Trend Analysis

80

Sentiment Analysis

78

Vendor Capability Ratings

Average 83

Ease of Data Integration

92

Ease of Implementation

91

Breadth of Features

86

Ease of Customization

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Quality of Features

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Vendor Support

79

eclincher Reviews

Susan C.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Fantastic tool

Likeliness to Recommend

9 /10

What differentiates eclincher from other similar products?

eclincher is great product in social medial management with no comparison.

What is your favorite aspect of this product?

The user interface is flexible and easy to use with short learning curve. It can be easily customized to fit user needs. Tracking our social media progress has enabled our company to trace where our customers lies and draw plans to engage them.

What do you dislike most about this product?

I have not disliked anything from the performance of this great tool.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any company for effective social media management.

Pros

  • Inspires Innovation
  • Saves Time
  • Client Friendly Policies
  • Fair

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