What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 97%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Real User Monitoring
Synthetic Monitoring (RUM)
Dependency Tracking
Application Request Tracing
Application Discovery
Code Performance Monitoring
Application Metric Reporting
Enterprise Cloud Platform Support
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Dynatrace Reviews
Rakesh K.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
Powerful suite of observability & monitoring tool
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Automatic Discovery and Dependency Mapping Automation Business Analytics Integration with Cloud Native Environments
What is your favorite aspect of this product?
Automation Business Analytics Integration with Cloud Native Environments
What do you dislike most about this product?
I personally dislike below things cost complexity
What recommendations would you give to someone considering this product?
Bets for Automation Business Analytics Integration with Cloud Native Environments
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Kunal M.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted Jul 2024
Best kept appmon secret.., much malleable than any
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
One software suits all needs under single pane is the main differentiator, product enhancements, bug fixes and new features are added periodically
What is your favorite aspect of this product?
OneAgent deployment and ease of managing the monitoring infrastructure
What do you dislike most about this product?
Invest in UI/UX to bring in more value add
What recommendations would you give to someone considering this product?
Dynatrace is great app monitoring software for all infrastructure related needs and is now a great part of all project deployments as a niche security monitoring need. Easy to tweak and drploy based on triggers for critical versus non-critical systems. Notification system is designed to detect red flags versus false alarms
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Samuel Z.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
One of the most robust APM solutions on the market
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It has been an amazing experience! Just jump. There is no need to think about it. They stand behind their product to ensure that you get the most out of it and that the tool delivers exactly what they say.
What is your favorite aspect of this product?
I love it, the ability to build automation into the system, the dedicated support staff, and the expertise that comes close to the sales pitch are the three things I value most.
What do you dislike most about this product?
Limited platform-based engagement tracking outside of D1P, lack of ownership of university space for enablement, and some confusing features are issues with extensions.
What recommendations would you give to someone considering this product?
I am very impressed by the technical help and chat. Turning an argument into a fully supported case is where things get complicated. It could still use some improvement in this area. I was hoping this would be a lot easier.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Transparent
Please tell us why you think this review should be flagged.
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