
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 97%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Real User Monitoring
Synthetic Monitoring (RUM)
Dependency Tracking
Application Request Tracing
Application Discovery
Code Performance Monitoring
Application Metric Reporting
Enterprise Cloud Platform Support
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
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Dynatrace Reviews

Julie B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2021
Very fantastic software for us
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
The best real-time monitoring system that I have experienced, it honestly offers good solutions, it is dynamic, with great options of use, it is a bit complex to use at first, but with time we get used to the many functions. It has better capabilities than other similar software. The inventory reports are monitored by Dynatrace and the changes are noticeable. The data you provide us has been very valuable to make a better decision.
What is your favorite aspect of this product?
I like that the monitoring is constant and that the Dynatrace functions are always on the lookout. The interface is advanced, it has good functions to generate detailed reports and generate good results with inventories, reduce our costs and accelerate our investment. We have our performance and the changes that may occur covered with the monitoring power of Dynatrace.
What do you dislike most about this product?
The only feature of Dynatrace that we struggled to overcome was its steep learning curve, as we had no trained staff and no contact with similar software. Dynatrace is not for beginners, but it is necessary for all companies.
What recommendations would you give to someone considering this product?
If you are thinking of using a monitoring software, you should go immediately to Dynatrace, it offers good prices and results that will let you know that your decision has been the right one.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

James Michael W.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2021
Optimize application performance
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace is a tool that offers efficient application performance monitoring and analysis. It enables you to quickly identify bugs and performance issues in both production and performance test environments. It also makes it easy to get performance metrics to compare before and after any change release. It is ideal for environments with the use of standard platforms and cloud providers that are standard throughout the industry. Cross-platform ecosystems can make deploying and combining data a bit complex.
What is your favorite aspect of this product?
Its user interface makes it easy to navigate and use its functions. It is a very light component and very easy to install on servers. You can configure your design and integration options to create custom monitoring alerts for your application performance. It is very efficient in showing the flow of data, from the endpoints through the endpoints directly to the database and various APIs. Provides a powerful one-stop monitoring program that allows analysis to scale even faster.
What do you dislike most about this product?
Dynatrace has a high learning curve for developing an extensible and customizable monitoring environment for web applications.
What recommendations would you give to someone considering this product?
I recommend that you use Dynatrace when you need to diagnose and resolve application performance problems that increase the productivity of your business.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Beranice G.
- Role: Consultant
- Industry: Technology
- Involvement: Initial Implementation
Submitted Nov 2020
Flexible insights gathering plaform.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Data multiple filtering quality with effective result.
What is your favorite aspect of this product?
The summary displaying capability and the easy Applications management.
What do you dislike most about this product?
No any to complain about.
What recommendations would you give to someone considering this product?
The software usability and setting was easy and the Windows installation version performance is amazing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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