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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
97%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

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2% Negative
0% Neutral
98% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Error Reporting

87

Transaction Request Performance

87

Real User Monitoring

86

Synthetic Monitoring (RUM)

85

Dependency Tracking

85

Application Request Tracing

85

Application Discovery

85

Code Performance Monitoring

85

Application Metric Reporting

85

Enterprise Cloud Platform Support

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

83

Ease of Implementation

83

Quality of Features

82

Ease of IT Administration

82

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Julie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Very fantastic software for us

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

The best real-time monitoring system that I have experienced, it honestly offers good solutions, it is dynamic, with great options of use, it is a bit complex to use at first, but with time we get used to the many functions. It has better capabilities than other similar software. The inventory reports are monitored by Dynatrace and the changes are noticeable. The data you provide us has been very valuable to make a better decision.

What is your favorite aspect of this product?

I like that the monitoring is constant and that the Dynatrace functions are always on the lookout. The interface is advanced, it has good functions to generate detailed reports and generate good results with inventories, reduce our costs and accelerate our investment. We have our performance and the changes that may occur covered with the monitoring power of Dynatrace.

What do you dislike most about this product?

The only feature of Dynatrace that we struggled to overcome was its steep learning curve, as we had no trained staff and no contact with similar software. Dynatrace is not for beginners, but it is necessary for all companies.

What recommendations would you give to someone considering this product?

If you are thinking of using a monitoring software, you should go immediately to Dynatrace, it offers good prices and results that will let you know that your decision has been the right one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James Michael W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Optimize application performance

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Dynatrace is a tool that offers efficient application performance monitoring and analysis. It enables you to quickly identify bugs and performance issues in both production and performance test environments. It also makes it easy to get performance metrics to compare before and after any change release. It is ideal for environments with the use of standard platforms and cloud providers that are standard throughout the industry. Cross-platform ecosystems can make deploying and combining data a bit complex.

What is your favorite aspect of this product?

Its user interface makes it easy to navigate and use its functions. It is a very light component and very easy to install on servers. You can configure your design and integration options to create custom monitoring alerts for your application performance. It is very efficient in showing the flow of data, from the endpoints through the endpoints directly to the database and various APIs. Provides a powerful one-stop monitoring program that allows analysis to scale even faster.

What do you dislike most about this product?

Dynatrace has a high learning curve for developing an extensible and customizable monitoring environment for web applications.

What recommendations would you give to someone considering this product?

I recommend that you use Dynatrace when you need to diagnose and resolve application performance problems that increase the productivity of your business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Beranice G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2020

Flexible insights gathering plaform.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Data multiple filtering quality with effective result.

What is your favorite aspect of this product?

The summary displaying capability and the easy Applications management.

What do you dislike most about this product?

No any to complain about.

What recommendations would you give to someone considering this product?

The software usability and setting was easy and the Windows installation version performance is amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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