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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
97%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

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2% Negative
0% Neutral
98% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Error Reporting

87

Transaction Request Performance

87

Real User Monitoring

86

Synthetic Monitoring (RUM)

85

Dependency Tracking

85

Application Request Tracing

85

Application Discovery

85

Code Performance Monitoring

85

Application Metric Reporting

85

Enterprise Cloud Platform Support

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

83

Ease of Implementation

83

Quality of Features

82

Ease of IT Administration

82

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Gilberto L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Systems Monitoring and Management Platform

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Unlike other monitoring platforms, Dynatrace stands out for its focus on predictive analysis and task automation. Thanks to its advanced algorithms, Dynatrace is able to identify potential problems before they affect application performance. With its advanced tools and focus on automation, Dynatrace presents itself as the ideal choice for companies looking to improve their performance and optimize their resources.

What is your favorite aspect of this product?

I like this tool for its wonderful ability to provide accurate and real-time data, which facilitates decision making and resource optimization. In addition, its intuitive interface and high-quality technical support make it a must-have tool for any company. Dynatrace has the best ability to detect and resolve performance issues automatically, allowing companies to save time and resources.

What do you dislike most about this product?

I like everything this tool offers, there is nothing I don't like, it also features real-time monitoring, predictive analysis and excellent task automation

What recommendations would you give to someone considering this product?

I recommend this system monitoring and management platform that stands out for its efficiency and precision in analyzing application performance. With its advanced tools and focus on automation, Dynatrace is presented as the ideal option for companies looking to improve their performance and optimize their resources.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hegar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Greater support and documentation to facilitate

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace offers real-time monitoring of all components of an application, allowing performance problems to be detected and resolved more quickly. Dynatrace uses artificial intelligence to automatically identify and resolve performance issues, helping reduce the workload on operations teams.

What is your favorite aspect of this product?

Dynatrace integrates with a wide range of tools and technologies, making it easy to deploy and use in complex business environments. Dynatrace provides detailed insights into the end-user experience, allowing development and operations teams to identify and address areas for improvement.

What do you dislike most about this product?

Dynatrace is a high-cost monitoring solution compared to other options on the market, which may limit its accessibility for some organizations. Dynatrace is a complex tool that can require time and training for teams to use effectively. Dynatrace is a cloud-based solution, which may raise privacy and security concerns for some organizations.

What recommendations would you give to someone considering this product?

Conduct a thorough assessment of your organization's monitoring needs and requirements before implementing Dynatrace. Invest time in training operations and development teams to maximize the use and benefit of Dynatrace. Leverage Dynatrace automation capabilities to reduce issue resolution time and improve user experience. Stay up to date with Dynatrace updates and new features to get the most out of the tool and optimize the performance of your applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Soraya E.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A great technological tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

It is a focus on automation, AI support makes Dynatrace one of the most preferred RUM tools. It is the ultimate most powerful predictive analytics with real-time, proactive Codeless Automated Alerts that currently no one can beat in any market. Dynatrace helps us by providing full visibility into our infrastructure, applications and services in order to solve all the problems mentioned previously. We can adjust it to our specific requirements since its capability of monitoring cloud and on-prem environments.

What is your favorite aspect of this product?

My absolute front-runner has to be their application performance monitoring (APM) system We are also using this tool to deliver an enhanced CX due to a frictionless UX and better awareness within our internal team.

What do you dislike most about this product?

One downside is that it had caused some teams to stop relying on their own analysis, since if the API didn't work, our platform would stop working.

What recommendations would you give to someone considering this product?

If you are concentrating on complete performance insight, Dynatrace is definitely my top choice. Then there is a computerized way or if you want to do it in a more affordable manner, there are other setups for that as well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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