What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 97%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Real User Monitoring
Synthetic Monitoring (RUM)
Dependency Tracking
Application Request Tracing
Application Discovery
Code Performance Monitoring
Application Metric Reporting
Enterprise Cloud Platform Support
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Dynatrace Reviews
Asgar A.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Apr 2025
Powerful insights, but you need time to learn it
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It connects everything — from backend to frontend — and shows almost everything
What is your favorite aspect of this product?
Automatic root cause detection save a ton of debugging time for our team.
What do you dislike most about this product?
For me it takes a while to figure out where everything is.
What recommendations would you give to someone considering this product?
Use the trial, play around, and don’t skip the docs — it’s deep, but worth it once you get the hang of it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Kyle l.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Observability Perfected with Dynatrace
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Its Davis AI assistant goes beyond standard monitoring by identifying root causes for performance issues and suggesting solutions
What is your favorite aspect of this product?
We used it to track a bottleneck in a service chain for our SaaS product, pinpointing the exact microservice causing delays, and fixed it within hours.
What do you dislike most about this product?
While the out-of-the-box functionality is robust, fine-tuning monitoring for our specific architecture required significant trial and error.
What recommendations would you give to someone considering this product?
For large-scale systems or microservices architectures, Dynatrace is an obvious choice.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Acts with Integrity
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Christopher B.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Dynatrace was useful in the past, but hasn't kept
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Honestly, there isn't much anymore
What is your favorite aspect of this product?
It used to have good application integration
What do you dislike most about this product?
It hasn't kept up with any of its competitors
What recommendations would you give to someone considering this product?
Don't do it
Pros
- Security Protects
Cons
- Less Reliable
- Commodity Features
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
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