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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
94%
Conflict Resolution:
96%
Strategy & Innovation:
97%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

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2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Real User Monitoring

86

Application Request Tracing

86

Synthetic Monitoring (RUM)

86

Dependency Tracking

86

Application Discovery

86

Enterprise Cloud Platform Support

85

Code Performance Monitoring

85

Application Metric Reporting

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

83

Vendor Support

83

Ease of Implementation

83

Quality of Features

82

Ease of IT Administration

82

Ease of Customization

82

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Rajesh S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use and understand

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace is a leader in this space, It's very easy to use and learn how to use it. There is sufficient documentation available if required. The monitoring did not cause any significant performance degradation or resource consumption on the servers.

What is your favorite aspect of this product?

It provides valuable insights into how applications is behaving in production, and can help proactively monitor and work towards resolving the issues before they happen.

What do you dislike most about this product?

None at this point, sometimes its slow but I guess it's ok for the amount of data it's crunching to generate the dashboards.

What recommendations would you give to someone considering this product?

If you don't have an APM please for your developer's sake get this one!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Peter S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2021

Best in monitoring and alerting

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

The ability to continously monitor the infrastructure health

What is your favorite aspect of this product?

Alerting on abnormal behavior of Applications.

What do you dislike most about this product?

The save/discard on the bottom of screens is very easy to miss when I configure something.

What recommendations would you give to someone considering this product?

Dynatrace is well suited in multi-cloud enterprises and hybrid platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anthony F.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Effective application monitoring tool

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Dynatrace is the ideal platform to run performance tests, monitoring the terminals used by users and Helps to identify server connections, response times on network connections. This platform allows metrics to be collected and sent to a wider audience on a daily basis and at the same time how to get a true benchmark of all our applications are being performed across multiple vendors. It also provides oversight of almost the entire infrastructure of my company.

What is your favorite aspect of this product?

It is easy and fast to implement and has excellent support. Reduce the complexity in managing applications from different platforms. Facilitates performance analysis and troubleshooting in virtual data centers. It is effective in identifying performance defects in production and non-production environments. It has the ability to follow all user actions in all monitored infrastructure, and even in unmonitored systems.

What do you dislike most about this product?

Dynatrace is an excellent platform for monitoring the web applications that your company uses. However, the implementation costs must be evaluated.

What recommendations would you give to someone considering this product?

I recommend implementing Dynatrace because it provides the ability to monitor application performance and rapid correction of potential failures, allowing teams to maintain uptime and ensure the performance of the entire system.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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