
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 97%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Real User Monitoring
Application Request Tracing
Synthetic Monitoring (RUM)
Dependency Tracking
Application Discovery
Enterprise Cloud Platform Support
Code Performance Monitoring
Application Metric Reporting
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Vendor Support
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
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Dynatrace Reviews

Rajesh S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted May 2021
Easy to use and understand
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace is a leader in this space, It's very easy to use and learn how to use it. There is sufficient documentation available if required. The monitoring did not cause any significant performance degradation or resource consumption on the servers.
What is your favorite aspect of this product?
It provides valuable insights into how applications is behaving in production, and can help proactively monitor and work towards resolving the issues before they happen.
What do you dislike most about this product?
None at this point, sometimes its slow but I guess it's ok for the amount of data it's crunching to generate the dashboards.
What recommendations would you give to someone considering this product?
If you don't have an APM please for your developer's sake get this one!
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Peter S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Apr 2021
Best in monitoring and alerting
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
The ability to continously monitor the infrastructure health
What is your favorite aspect of this product?
Alerting on abnormal behavior of Applications.
What do you dislike most about this product?
The save/discard on the bottom of screens is very easy to miss when I configure something.
What recommendations would you give to someone considering this product?
Dynatrace is well suited in multi-cloud enterprises and hybrid platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Anthony F.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Effective application monitoring tool
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace is the ideal platform to run performance tests, monitoring the terminals used by users and Helps to identify server connections, response times on network connections. This platform allows metrics to be collected and sent to a wider audience on a daily basis and at the same time how to get a true benchmark of all our applications are being performed across multiple vendors. It also provides oversight of almost the entire infrastructure of my company.
What is your favorite aspect of this product?
It is easy and fast to implement and has excellent support. Reduce the complexity in managing applications from different platforms. Facilitates performance analysis and troubleshooting in virtual data centers. It is effective in identifying performance defects in production and non-production environments. It has the ability to follow all user actions in all monitored infrastructure, and even in unmonitored systems.
What do you dislike most about this product?
Dynatrace is an excellent platform for monitoring the web applications that your company uses. However, the implementation costs must be evaluated.
What recommendations would you give to someone considering this product?
I recommend implementing Dynatrace because it provides the ability to monitor application performance and rapid correction of potential failures, allowing teams to maintain uptime and ensure the performance of the entire system.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
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