What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Performance & Capacity Management Automation
Analyze Activity Data
Data Visualization
Problem Management Automation
Analyze Discovery Data
Event & Alert Management Automation
Incident Management Automation
Explainable and Trainable Algorithms
Machine Learning
Operational Task Automation
Security Operations Automation
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Also Featured in...
Dynatrace Reviews
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2021
A great AIOps platform.
Likeliness to Recommend
Pros
- Continually Improving Product
- Effective Service
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
Manish K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
Nice monitoring tools for SREs
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
We use multiple serverless services to optimize and operate our solutions in public clouds (majorly AWS). Things break often and we use Dynatrace to quickly identify what break where and how to resolve it faster. We also have agent version deployed through Operators in our in-house kubernetes clusters for use by App Developers (for app tracing) and SREs (cluster metrics). Review collected by and hosted on G2.com.
What is your favorite aspect of this product?
Its Service Map gives you exactly what you need to trace the path of data flow and how inter-connected micro services are. We use a lot of serverless (FaaS) in our infrastructure and Dynatrace really helps us troubleshoot failed invocations. Personally, I like 'replay' option which helps you literally re-run the issues and identify what happened.
What do you dislike most about this product?
When you do no install AgentOne, you have to put substantial effort to configure visibility and there is a bit of performance impact as well to your applications. One more thing Dynatrace should look into is the onboarding of custom plugins as that felt a bit cumbersome although their pre-built/native integrations work fantastic.
What recommendations would you give to someone considering this product?
Their are other products in form of LogzIO and Espagon but each tool has its own unique capabilities when you look under the layers. For monitoring our on-prem vSphere and Kubernetes clusters, this tool has worked out great.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
Aaron M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Incredibly effective out of the box!
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
This software elegantly brings together both the infrastructure and application typology to create an environment less predicated on troubleshooting issues and more predicated on solving issues before they become catastrophic.
What is your favorite aspect of this product?
Out of the box ability to visualize an entire environment and immediately detect issues.
What do you dislike most about this product?
Some problem notifications aren't easy to correlate to root cause despite the root cause being stated explicitly. This is ultimately a training issue but it has caused confusion with users who aren't verse in the product despite the use being the key stakeholder in the problem alert.
What recommendations would you give to someone considering this product?
It's absolutely imperative that you determine a deployment strategy ahead of time by ensuring the logical environments are configured ahead of time. Use the agent deployment features to ensure automated tagging of resources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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