Dynatrace Logo Award Winner Product Badge
Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.4 /10
CX Score
8.8 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dynatrace won the following awards in the AIOps category

Filter By

Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Performance & Capacity Management Automation

89

Analyze Activity Data

89

Data Visualization

88

Problem Management Automation

87

Analyze Discovery Data

85

Event & Alert Management Automation

85

Incident Management Automation

84

Explainable and Trainable Algorithms

84

Machine Learning

83

Operational Task Automation

81

Security Operations Automation

75

Vendor Capability Ratings

Average 84

Breadth of Features

88

Availability and Quality of Training

88

Business Value Created

87

Quality of Features

87

Ease of Implementation

87

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Customization

78

Dynatrace Reviews

David C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

More advanced but interesting tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

With this automated AIOps technology, we were able to save 60% on overall expenses, and the added bonus is that it is also more cost-efficient and solid than others on which we have squandered money. Dynatrace AIOps is a cutting-edge all-in-one platform that provides accurate answers rather than merely facts on display to save our precious time and save us from losses.

What is your favorite aspect of this product?

With Sophisticated methods that rely on fault-tree analysis, we can easily detect meaningful warnings, allowing us to react more speedily, automate more procedures, and remain focused on what fuels our business. Dynatrace AIOps combines maintainability, automation, and cognition inside one framework to simplify complex clouds. Above all, all of the work we can do on it appears to be enjoyable and exciting because all of the complexities have been gone.

What do you dislike most about this product?

I don't like the concept of doing labeling at the administrator level rather than in the graphical interface. Labels are, in my opinion, our company's most critical problem. The reporting isn't easy with this system, I wish there should be a comfortable place where we can easily create reports on the apps that are monitored inside Dynatrace.

What recommendations would you give to someone considering this product?

Dynatrace AIOps is a software that fully manages the app operations method and blends AI-based techniques with business intelligence to automate important jobs and recommend solutions to common IT challenges like unplanned downtime or illegal data access. It dramatically reduces IT expenses and maximizes profits by automating complex tasks.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Belinda J.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Highly-featured AIOps stack

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

This intelligent solution is not only mine, but all of our team members' top picks because it is more efficient and simple to the fantasy level. In addition, this AI-driven solution helps our IT staff alleviate their workload by offloading mundane monitoring and administrative management, allowing them to focus on mission-critical matters.

What is your favorite aspect of this product?

Its self-based problem-solving feature is my favorite. It uses systematic fault-tree analysis to quickly identify a problem's core cause and help our IT experts in its final removal. This Effective AIOps deployment has also helped us eliminate false alarms completely and fully lessened the impact of duplicate or unnecessary messages. Notification management and prioritization is not a more unmanageable issue, it is now interesting.

What do you dislike most about this product?

It is not budget-friendly and the pricing structure is complex also. Their pricing model is an issue for us and we are unable to put all our servers on this tool. So we were limited in what we could do. Incorporation is not always simple, and progress necessitates further knowledge and insight.

What recommendations would you give to someone considering this product?

To get the most out of it, Dynatrace AIOps need to be appropriately located and aligned with current workflow and infrastructure settings, so I propose users carefully set up and configure it, or contact a professional who can do it wisely by understanding your job specifications and its system architecture.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nathaniel Z. J. P.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Better data visualization

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace AIOps helps the users understand the cloud systems in a better way by extracting raw data and metrics from the source systems and transforming them into a presentable format

What is your favorite aspect of this product?

It helps analyses data quickly and troubleshoot issues with cloud resources in a more in depth manner

What do you dislike most about this product?

Customization features need to be added to increase overall flexibility of the tool

What recommendations would you give to someone considering this product?

A great product which helps in reducing the effort spent by the users to track infra and application issues

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Dynatrace Comparisons