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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Application Request Tracing

87

Real User Monitoring

86

Dependency Tracking

85

Synthetic Monitoring (RUM)

85

Application Metric Reporting

85

Application Discovery

85

Code Performance Monitoring

85

Enterprise Cloud Platform Support

85

Domain-Agnostic AI/ML

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Daniel B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

excellent web and mobile app performance tracking.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Through dynamic monitoring of our applications and reports, Dynatrace has enabled us to, among other things, visualize the path taken by our users, identify the most popular locations and products, and implement corrective actions and proactive improvement to enhance our users' and customers' overall web and mobile experiences. With the help of Dynatrace, we have switched from being reactive to being proactive. The product has given us information on issues we may not have known about otherwise. As a result, we were able to concentrate on those issues before they became a problem.

What is your favorite aspect of this product?

While other large vendors have spent their time patching and updating their methods to meet today's demands, Dynatrace went back to the design board and built something unique to meet those needs. We discovered that AI works well in our contexts. In my firm, Dynatrace is utilized to monitor the performance of our online and mobile apps for our users. We were able to measure traffic and its influence on our apps, as well as discover problems and take actions to enhance our users'/customers' experiences, thanks to this analytic tool.

What do you dislike most about this product?

We haven't come across many complaints about Dynatrace. I believe the only thing that needs to be improved in terms of license consumption capacity for particular groups. This provides the option to create quotas for license pool portions.

What recommendations would you give to someone considering this product?

It is simply appropriate for any sort of business or organization to save time on performance research in order to attack weaknesses and provide the greatest online and mobile experience to the audience. Dynatrace is a fantastic partner for us, and they continue to develop on a weekly basis. They truly set the standard for comprehensive 360-degree surveillance.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Rashid M.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Best monitoring software with AI diagnostics

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

AI diagnostics engine, ease of use and integration with all modern products

What is your favorite aspect of this product?

host monitoring and insights

What do you dislike most about this product?

some time lost in the screens when diving down to identify the root cause. difficult to get back to previous screen or where came from

What recommendations would you give to someone considering this product?

improve breadcrum trail when navigation to different screens

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Daniel T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Has the power to extend observability across org.

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

A distinguished tool that helps us transform faster with unparalleled automation, and observability intelligence all in one place. Offers one source of truth to align and organize our multiple teams. You get automatic and intelligent observation across hybrid and cloud ecosystems with continuous auto-discovery of hosts, servers, and networks.

What is your favorite aspect of this product?

You can see all in context, including metrics, logs, relationships, and behaviors. It eases work with automatic deployment, configuration, discovery, and updates. We can free time with precise answers for proactive problem resolution and performance improvement. Offers AI assistance.

What do you dislike most about this product?

No yikes. It helps to eliminate silos and accelerate teamwork with a single source of truth for your business. Assists to deliver remarkable experiences across every user journey and maximize business KPIs and revenge.

What recommendations would you give to someone considering this product?

Offers out-of-the-box insights into your unique infrastructure. Appeals advanced observability at scale for all infrastructure. You can find answers faster and make teams more productive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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