Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Ltd.

Dropsuite Email Backup

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Dropsuite Email Backup
9.0 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


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Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

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Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Fair
  • Reliable
  • Client Friendly Policies

Feature Ratings

Average 87

Granular Restore

89

Backup Archiving

88

Mailbox Backup Restore

88

Security

87

Compliance

87

Transaction Log Backup Restore

86

Information Store Backup Restore

86

Full System Backup Restore

86

Support for Backup Types

86

Permissions Awareness

85

Media Support

79

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Ease of IT Administration

87

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

85

Vendor Support

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of Customization

80

Availability and Quality of Training

80

Dropsuite Email Backup Reviews

Ben M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Simple to set and use, great value.

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Simple setup, ease of use, and multi-tenancy support.

What is your favorite aspect of this product?

Very little ongoing management is required. It just works.

What do you dislike most about this product?

Large restorations can take a long time for Office 365.

What recommendations would you give to someone considering this product?

Trial the product to see if it fits with your requirements. Set SSO logins for additional security. Test large restoration in your environment.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Donna H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

This product is amazing

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Features and enhancements

What is your favorite aspect of this product?

The support and team when you need them

What do you dislike most about this product?

Reporting could be improved

What recommendations would you give to someone considering this product?

This product works great when backing up M365 products. It is a definite need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Basically, the same as all the other providers.

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Nothing really. It is basically the same cost and features as all the others out there.

What is your favorite aspect of this product?

Partner portal makes it easy for multi-tenant management.

What do you dislike most about this product?

Occasional issues with authentication for mailbox backup for no reason.

What recommendations would you give to someone considering this product?

If you can get it for a decent price, go for it.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Less Friendly Negotiation
  • Commodity Features
  • Slower Product Innovation

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