Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Ltd.

Dropsuite Email Backup

Composite Score
8.8 /10
CX Score
8.7 /10
Category
Dropsuite Email Backup
8.8 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


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Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

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Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
79%
Conflict Resolution:
88%
Strategy & Innovation:
78%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

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1% Negative
9% Neutral
90% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Granular Restore

88

Backup Archiving

87

Security

86

Mailbox Backup Restore

86

Compliance

86

Legal Hold

85

Support for Backup Types

85

Encryption

83

Permissions Awareness

82

User self service

80

Media Support

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

87

Ease of IT Administration

87

Ease of Data Integration

84

Quality of Features

83

Usability and Intuitiveness

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Ease of Customization

75

Dropsuite Email Backup Reviews

Scott B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Great software, good cost, Awesome

Likeliness to Recommend

7 /10

What differentiates Dropsuite Email Backup from other similar products?

Reliable and good cost

What is your favorite aspect of this product?

Fast platform

What do you dislike most about this product?

We are an MSP backing up 70-90 businesses using Dropsuite platform through reseller Pax8. In order to create every organisation in dropsuite we had to activate and login to an MFA Enabled account for every organisation.. Queried this with dropsuite and it seemed to be a requirement with no way to avoid this. Seen as we was using the Dropsuite partner portal to administrate Dropsuite Backups this seemed pretty pointless Secondly, Late introduction of Snapshot based backups and this was a must have requirement for us, unfortunately meaning we had to move some customer back to another product which did support this.

What recommendations would you give to someone considering this product?

Make sure the product is cost effective and comparative in functionality before moving or you may need to move back

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Respectful

Koren M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Great product, requires more optimisation

Likeliness to Recommend

6 /10

What differentiates Dropsuite Email Backup from other similar products?

A lot of features at a fair price

What is your favorite aspect of this product?

Backup of the entire Entra environment - including emails, sharepoint, teams etc

What do you dislike most about this product?

Speed of search, GUI sometimes does not reflect whats happening in the backend

What recommendations would you give to someone considering this product?

Invest the time to go through all the features with the team, make sure you understand the features and limitations.

Pros

  • Respectful
  • Acts with Integrity
  • Includes Product Enhancements
  • Helps Innovate

Cons

  • Under Delivered

Kale G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects