


What is Dropsuite Email Backup?
Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
3
Since last award
98 Plan to Renew
82 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 79%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 78%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropsuite Email Backup?
Pros
- Reliable
- Trustworthy
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Granular Restore
Backup Archiving
Security
Mailbox Backup Restore
Compliance
Legal Hold
Support for Backup Types
Encryption
Permissions Awareness
User self service
Media Support
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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Dropsuite Email Backup Reviews
Scott B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2025
Great software, good cost, Awesome
Likeliness to Recommend
What differentiates Dropsuite Email Backup from other similar products?
Reliable and good cost
What is your favorite aspect of this product?
Fast platform
What do you dislike most about this product?
We are an MSP backing up 70-90 businesses using Dropsuite platform through reseller Pax8. In order to create every organisation in dropsuite we had to activate and login to an MFA Enabled account for every organisation.. Queried this with dropsuite and it seemed to be a requirement with no way to avoid this. Seen as we was using the Dropsuite partner portal to administrate Dropsuite Backups this seemed pretty pointless Secondly, Late introduction of Snapshot based backups and this was a must have requirement for us, unfortunately meaning we had to move some customer back to another product which did support this.
What recommendations would you give to someone considering this product?
Make sure the product is cost effective and comparative in functionality before moving or you may need to move back
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Koren M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2025
Great product, requires more optimisation
Likeliness to Recommend
What differentiates Dropsuite Email Backup from other similar products?
A lot of features at a fair price
What is your favorite aspect of this product?
Backup of the entire Entra environment - including emails, sharepoint, teams etc
What do you dislike most about this product?
Speed of search, GUI sometimes does not reflect whats happening in the backend
What recommendations would you give to someone considering this product?
Invest the time to go through all the features with the team, make sure you understand the features and limitations.
Pros
- Respectful
- Acts with Integrity
- Includes Product Enhancements
- Helps Innovate
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Kale G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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