Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Ltd.

Dropsuite Email Backup

Composite Score
8.8 /10
CX Score
8.7 /10
Category
Dropsuite Email Backup
8.8 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

Filter By

Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
79%
Conflict Resolution:
88%
Strategy & Innovation:
78%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
1% Negative
9% Neutral
90% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Granular Restore

88

Backup Archiving

87

Security

86

Mailbox Backup Restore

86

Compliance

86

Legal Hold

85

Support for Backup Types

85

Encryption

83

Permissions Awareness

82

User self service

80

Media Support

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

87

Ease of IT Administration

87

Ease of Data Integration

84

Quality of Features

83

Usability and Intuitiveness

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Ease of Customization

75

Dropsuite Email Backup Reviews

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy to use product that meets our needs

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Includes Product Enhancements
  • Friendly Negotiation

Nathan T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Feature rich, Great UI, simple, and cost effective

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

The UI is intuitive and uncluttered, and the implementation is simple.

What is your favorite aspect of this product?

The UI is intuitive, clean, and well thought out.

What do you dislike most about this product?

No major complaints.

What recommendations would you give to someone considering this product?

Do a demo. You'll be impressed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cory Robert Lee T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Rapidly evolving product

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

The support is great and product dev team works with you.

What is your favorite aspect of this product?

SharePoint Online and OneDrive backups

What do you dislike most about this product?

Searching for what you're looking for can be difficult.

What recommendations would you give to someone considering this product?

It's a great product that is changing with the landscape patience is required though.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Dropsuite Email Backup Comparisons