Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Ltd.

Dropsuite Email Backup

Composite Score
8.8 /10
CX Score
8.8 /10
Category
Dropsuite Email Backup
8.8 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

Filter By

Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
80%
Conflict Resolution:
89%
Strategy & Innovation:
79%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Granular Restore

88

Backup Archiving

86

Mailbox Backup Restore

86

Security

86

Compliance

86

Legal Hold

85

Support for Backup Types

84

Encryption

83

Permissions Awareness

81

User self service

80

Media Support

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Quality of Features

83

Usability and Intuitiveness

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Ease of Customization

76

Dropsuite Email Backup Reviews

Adam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Simple to set up, reasonably priced, good features

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Competitively priced, easy setup

What is your favorite aspect of this product?

Initial set up is easy

What do you dislike most about this product?

Backend user interface could be improved

What recommendations would you give to someone considering this product?

Try a demo but overall it's a great product

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Commodity Features

Gert-Jan S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Easy setup, confident backups and good integration

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Easy setup, easy management

What is your favorite aspect of this product?

Integration with 365 and pax8

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Setup notifications

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2025

Reliable choice for Backups

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Performance Enhancing

Cons

  • Less Inspiring
  • Vendor's Interest First
  • Under Delivered

Most Popular Dropsuite Email Backup Comparisons