Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Ltd.

Dropsuite Email Backup

Composite Score
8.8 /10
CX Score
8.7 /10
Category
Dropsuite Email Backup
8.8 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


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Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

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Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
79%
Conflict Resolution:
88%
Strategy & Innovation:
78%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

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1% Negative
9% Neutral
90% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Granular Restore

88

Backup Archiving

87

Security

86

Mailbox Backup Restore

86

Compliance

86

Legal Hold

85

Support for Backup Types

85

Encryption

83

Permissions Awareness

82

User self service

80

Media Support

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

87

Ease of IT Administration

87

Ease of Data Integration

84

Quality of Features

83

Usability and Intuitiveness

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Ease of Customization

75

Dropsuite Email Backup Reviews

Lynn T.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use, inexpensive. great support

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Ease of use, variety of features.

What is your favorite aspect of this product?

The visual interface

What do you dislike most about this product?

Resetting the password is difficult

What recommendations would you give to someone considering this product?

It's easy to use

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Ken K.

  • Role: C-Level
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Full Featured includes storage with a real GUI.

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

The GUI and Storage

What is your favorite aspect of this product?

The GUI is easy to navigate thru

What do you dislike most about this product?

Nothing, it is very robust

What recommendations would you give to someone considering this product?

If you need 365 Backup and Archive you need dropsuite

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Justin P.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Excellent Cloud Backup Option

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

The portal is easy to navigate in a multi-tenanted environment. We are able to view the status of multiple customers from a single portal.

What is your favorite aspect of this product?

All data in Office 365 is automatically protected once the users are added. There is no configuration required.

What do you dislike most about this product?

Time for restores can be extensive, even for single item restores.

What recommendations would you give to someone considering this product?

It is very easy to deploy and use.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Respectful

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