What is Dropsuite Email Backup?
Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
3
Since last award
98 Plan to Renew
82 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 79%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 78%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropsuite Email Backup?
Pros
- Reliable
- Trustworthy
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Granular Restore
Backup Archiving
Security
Mailbox Backup Restore
Compliance
Legal Hold
Support for Backup Types
Encryption
Permissions Awareness
User self service
Media Support
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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Dropsuite Word Cloud_FULL
Dropsuite Email Backup Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2020
Excllent product easy to setup and implement
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jon P.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2020
Easy to implement, performs very well
Likeliness to Recommend
What differentiates Dropsuite Email Backup from other similar products?
Very easy to implement
What is your favorite aspect of this product?
Easy to implement
What do you dislike most about this product?
Ability to change domains once it is setup for one domain
What recommendations would you give to someone considering this product?
Make sure you have thought out the domain process to start with
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mauro B.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2020
Fine product, Support is great!
Likeliness to Recommend
What differentiates Dropsuite Email Backup from other similar products?
Probably cost
What is your favorite aspect of this product?
Effectiveness, no downtime.
What do you dislike most about this product?
There are some features that are not that friendly use and I have to contact support.
What recommendations would you give to someone considering this product?
I am happy with the support, if I have any issue they reply promptly.
Pros
- Trustworthy
- Respectful
- Transparent
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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