Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Ltd.

Dropsuite Email Backup

Composite Score
8.8 /10
CX Score
8.7 /10
Category
Dropsuite Email Backup
8.8 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


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Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

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Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
79%
Conflict Resolution:
88%
Strategy & Innovation:
78%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

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1% Negative
9% Neutral
90% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Granular Restore

88

Backup Archiving

87

Security

86

Mailbox Backup Restore

86

Compliance

86

Legal Hold

85

Support for Backup Types

85

Encryption

83

Permissions Awareness

82

User self service

80

Media Support

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

87

Ease of IT Administration

87

Ease of Data Integration

84

Quality of Features

83

Usability and Intuitiveness

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Ease of Customization

75

Dropsuite Email Backup Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2025

Works well in the MSP space for resell

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features

Ethan K.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Cost Effective, Reliable Microsoft 365 Backup

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Dropsuite is more cost effective than alot of options, with Shared Mailbox backup included for free. It is also largely hassle free requiring minimal input while being a reliable tool.

What is your favorite aspect of this product?

It just works, with minimal hassle, and maximum reliability.

What do you dislike most about this product?

I wish we had more account management and catch ups.

What recommendations would you give to someone considering this product?

Go for it, it's fab.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Simple to set up, reasonably priced, good features

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Competitively priced, easy setup

What is your favorite aspect of this product?

Initial set up is easy

What do you dislike most about this product?

Backend user interface could be improved

What recommendations would you give to someone considering this product?

Try a demo but overall it's a great product

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Commodity Features