Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Ltd.

Dropsuite Email Backup

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Dropsuite Email Backup
9.0 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


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Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

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Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Fair
  • Reliable
  • Client Friendly Policies

Feature Ratings

Average 87

Granular Restore

89

Backup Archiving

88

Mailbox Backup Restore

88

Security

87

Compliance

87

Transaction Log Backup Restore

86

Information Store Backup Restore

86

Full System Backup Restore

86

Support for Backup Types

86

Permissions Awareness

85

Media Support

79

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Ease of IT Administration

87

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

85

Vendor Support

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of Customization

80

Availability and Quality of Training

80

Dropsuite Email Backup Reviews

Jim-Barry B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Easy to use, clean interface, great support

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Ease of implementation/integration with Office 365 including Exchange, OneDrive, Sharepoint, Teams

What is your favorite aspect of this product?

Ease of use, clean interface, powerful search

What do you dislike most about this product?

Integration with Connectwise Manage could be better/more powerful for billing integration.

What recommendations would you give to someone considering this product?

It's an easy decision. Low cost of entry, ease of implementation, ease of use by end users.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Bret M.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Most complete product for cloud backup

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Complete product, backs up everything and not just parts of the O365 Suite

What is your favorite aspect of this product?

Easy to setup

What do you dislike most about this product?

User interface needs to be simplified, it is not very intuitive and we have to stumble around

What recommendations would you give to someone considering this product?

If you want a product that will backup the entire suite, look no further.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

James B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Great features, easy implementation, value for $$

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Easy of implementation, full feature set for O365, value for money

What is your favorite aspect of this product?

No hidden costs involved in the pricing and how instantly provisioning can be done.

What do you dislike most about this product?

I would like the full set of G Suite services to be offered at the same cost as O365

What recommendations would you give to someone considering this product?

Look beyond basic backup and archiving and see the Business Intelligence behind the data and make use of it

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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