Dokmee ECM Logo
Dokmee ECM Logo
Dokmee

Dokmee ECM

Composite Score
8.0 /10
CX Score
8.3 /10
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Dokmee ECM
8.0 /10

What is Dokmee ECM?

An award-winning ECM solution for streamlining the digital transformation process in a manner that is efficient, cost effective, and user-friendly. Dokmee is a secure, easy to use enterprise content management system designed for a variety of purpose including document capture and storage, search and retrieval, and file sharing.

Company Details

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Awards & Recognition

Dokmee ECM won the following awards in the Enterprise Content Management - Enterprise category

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Dokmee ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dokmee ECM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

1
Since last award

93 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
98%
Conflict Resolution:
99%
Strategy & Innovation:
100%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dokmee ECM?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 91

Collaboration

90

ECM Document Management

89

File Approvals Esignatures

89

Capture Channels

89

Search

88

Workflow Process Automation

88

File Conversion

88

Ediscovery Audit Trail

87

Mobile

87

Metadata Management

87

Access Permissions Management

87

Vendor Capability Ratings

Average 91

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

92

Ease of Implementation

91

Availability and Quality of Training

91

Usability and Intuitiveness

91

Business Value Created

90

Breadth of Features

90

Product Strategy and Rate of Improvement

90

Vendor Support

89

Ease of Customization

89

Dokmee ECM Reviews

Jennifer S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

I trust Dokmee a lot

Likeliness to Recommend

9 /10

What differentiates Dokmee ECM from other similar products?

The use of this product is done in a simple, fast and efficient way, with which we have managed to share large files with different clients and only through its use have we been able to do similar things easily and quickly, in addition, the load within the system is fast and we It allows us to save valuable time that we can use in other activities.

What is your favorite aspect of this product?

Without a doubt, we are in the era of technological modernization and the web is a fundamental part of this. Thanks to the fact that this software is based on the web, it allows us to access our contents from different places and at the same time automatically index what we need, different types are defined of rules and thus we obtain a product with a lot of functionalities that can be used from anywhere.

What do you dislike most about this product?

activating a template is too time consuming so it would be good to streamline this process by applying a much simpler and user-friendly template creation format, however the result of the templates is very good so it is understandable that take a great deal of time to create a result that meets your needs.

What recommendations would you give to someone considering this product?

a product that I like a lot and that has contributed a lot to our company, without a doubt, a powerful and profitable solution that saves us a lot of time and this already allows an excellent efficiency and a fairly good interdepartmental communication, benefiting the organizational document flow and improving the taking of Decisions in terms of time, although it has one or the other, it is quickly solved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sadie Julia W.

  • Role: Finance
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent content management

Likeliness to Recommend

10 /10

What differentiates Dokmee ECM from other similar products?

Dokmee is a very scalable tool that allows accessibility and in general increases the efficiency of companies of all sizes, a very simple tool to use and generates trust with collaboration and communication between all users. File exchanges are really fast, this is one of the distinguishing features of Dokmee.

What is your favorite aspect of this product?

Dokmee allows fast file exchange, good content management, documents, records and very good automated workflows, this is a very scalable tool and perfect for companies that require solid functions.

What do you dislike most about this product?

I have yet to find an aspect that I dislike about Dokmee, I can say that I am satisfied with the content management functions, records, documents and all the automated workflows of Dokmee.

What recommendations would you give to someone considering this product?

I honestly like to use Dokmee on a daily basis and I recommend it with confidence, it is a tool that works perfectly and is the best of all, this is my opinion of Dokmee and I hope to continue innovating with this scalable tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Jessie Sofia F.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

A good ECM Product

Likeliness to Recommend

8 /10

What differentiates Dokmee ECM from other similar products?

The support and account manager are the best of this software which helped us with their responsiveness and supported our operations perfectly. It is a good product which has allowed us to scan a large number of overdue documents using the Dokmee solution.

What is your favorite aspect of this product?

It is a product that shows a great deal of adaptability and enables database design to be carried out even with a huge amount of data. In addition, its performance is very good, having an efficiency of almost 100%, without a doubt it is a product with great quality and that can help us to perform much more.

What do you dislike most about this product?

It would be excellent if they could add some extra tools to make the product function more extensive, especially to expand the types of data that can be used and to be able to filter unnecessary data or junk data.

What recommendations would you give to someone considering this product?

It is a highly recommended product, its price is not very high and its characteristics work well in any type of company, large or small, in a general area it has a good rating and generates a large amount of help to any department that needs to optimize in an accelerated way. your data processing.

Pros

  • Enables Productivity
  • Efficient Service
  • Over Delivered
  • Transparent

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