DocuWare Logo Award Winner Product Badge
DocuWare Logo Award Winner Product Badge
DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.7 /10
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 84

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

85

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

83

Check Out Check in

82

Version Control

82

Editor Functions

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

87

Breadth of Features

85

Availability and Quality of Training

85

Business Value Created

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Vendor Support

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Reviews

Alexander K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Astounding and safe cloud document management

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is a safe cloud document management option that provides a ton of fantastic features, but its cost and the reliability it provides for both stored and moving documents make it gorgeous and stand out. This is a fantastic platform that gives us the ability to gather, analyze, and utilize business information all in one place.

What is your favorite aspect of this product?

I especially adore its slick user interface, which makes arranging documents a breeze. It operates flawlessly, differing greatly from our old software, and DocuWare has never flagged us to the issues we had with our previous application. Using this, we were able to quickly automate document workflows at our company, which helped us to maintain the productivity of our employees and provide secure, centralized archiving to protect documents and information.

What do you dislike most about this product?

Even though I prefer the software The only aspect of this platform that I don't enjoy is the classification and placement of things, which occasionally makes it difficult for me to get the file I want. I think this issue might be resolved internally with cooperation from the program's users and our technical personnel if this product enables us to modify a couple of its settings.

What recommendations would you give to someone considering this product?

DocuWare is an excellent choice for companies wishing for an all-in-one, seamless document management platform as it is not only practical but also strong, economical, and highly secure. It is straightforward and a ready-to-use solution that won't take you many hours to deploy and set up.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Saves Time

Elizabeth J.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Worthwhile and Efficacious Data Storage Option

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

We discovered Docuware as beneficial and modern as we imagined. It inclined toward better document management, better workflow, and better record administration that significantly reduces our expenses, and elevated cash flow. This document management program has totally optimized our everyday commercial enterprise chores, and internal workflows and also totally automated our data storage processes.

What is your favorite aspect of this product?

Its interface of the web portion is amazingly stunning and pleasing to understand, without a lot of needless statistics it simply carries critical and lovely aspects. I simply observed there what we wish to filter and stumble on our documents. It has super documentation that can be used to treat a range of varieties of suspicions, frequently remedying less complicated topics barring having to open a call for support.

What do you dislike most about this product?

It was previously problematic and really difficult to discover previous invoices with Docuware. Docuware is still not extremely instinctive, so it requires a little amount of time to extrapolate how to get admission and pull up past invoices if there have been payment issues.

What recommendations would you give to someone considering this product?

In contrast to opponents, the Docuware document management tool is a finished product that comes with plenty of features and powers as well it additionally has a wealth of application integrations to assist all corporations in every case no matter in which setting you want to set up and use it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Emily L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Incredibly useful and comprehensive solution

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is a comprehensive solution that has enabled us to fully automate the process of securely keeping and distributing files. The product's astounding and very well interface, along with its great performance, are the attributes that keep it at the top of the market. DocuWare maintains a full-text record of all data as well as hierarchical index metadata for targeted, adaptable search terms.

What is your favorite aspect of this product?

DocuWare is a top-notch, ready-to-use solution with several intriguing characteristics that set it apart from other document management software. I was most pleased by its workflow automation capability and robust security features. DocuWare makes it simple to manage, store, and share documents online. Its user interface has been cleverly developed with confidentiality and ease of consideration.

What do you dislike most about this product?

For very large businesses, adding storage may be expensive. We also ran into problems when we had to increase the number of storage units to handle our growing data. Therefore, I believe that some newbies could consider the price a little high.

What recommendations would you give to someone considering this product?

The DocuWare tool is incredibly useful and always strives to keep the workflow simple and managed, but I usually advise users to make purchasing decisions after exploring all of its capabilities and making sure that it is fit for their use instance as some firms want more sophisticated solutions.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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