
What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 98%
- Conflict Resolution:
- 99%
- Strategy & Innovation:
- 98%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchability
Document Sharing
Document Hosting
Security and Access Control
Metrics and Reporting
Access Tracking
Check Out Check in
Publication Workflow
Editor Functions
Version Control
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
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DocuWare Reviews

Kelly C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Excellent for filing and organizing documents
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Unlike others, it has excellent security, dependability, speedy integration with our IT infrastructure, and a wide range of customization options. Since this platform enables a flow to record each stage of the process, from when an order is submitted to payment is verified, we have improved response times and more precise control over the data.
What is your favorite aspect of this product?
I enjoy that DocuWare can handle unique documents and store plenty of them. With this system, I can set up an efficient digital workflow and automate your operations for continuous performance. DocuWare accounts are accessible from any location, and I can easily sync our settings and manage our files from any device. It will be easy and quick to import documents.
What do you dislike most about this product?
DocuWare has provided us with a positive experience, our only criticism concerns that many of our workers are not based in an office; they do a lot of business travel and would benefit from having access to the software via mobile device. Not enough places for integration, however, have been addressed in recent years.
What recommendations would you give to someone considering this product?
Rapid deployment of the system is possible. Incorporations may finally put their paper woes behind them and adopt this paperless solution. Though DocuWare is a viable option, it's important to double-check your needs and see if there are better alternatives in the market. It is highly recommended for document administration and management in general.
Pros
- Unique Features
- Inspires Innovation
- Saves Time
- Respectful
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Allie S.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
the best document management software.
Likeliness to Recommend
What differentiates DocuWare from other similar products?
I have been in Document Management since the 90s and are exposed to several higher-priced solutions. DocuWare’s interface is by far the simplest in the industry. Training my clients on both administrative and user functions systematically yields positive comments. Simple to know screens that are designed from the user’s perspective, not the programmers.
What is your favorite aspect of this product?
I love how client-service-oriented this company is. Once my company asked for me to seek out an answer like Docuware offers, I created several calls to multiple vendors. Docuware was the sole one ready to justify their product to me in a way that I, as an IT person, might understand. Throughout their software system implementation, our Docuware project manager was continually a fast phone call or e-mail away to resolve any problems we experienced. When implementing the software, only a few issues we encounter get quickly resolved by their help table team. I have been impressed with this company and will gladly advocate them to others trying t
What do you dislike most about this product?
I’m quite new to Docuware so did take a bit of to obtain used to it. Docuware software system is straightforward to use. My only dislike is the way things are set up, can create searching for documents a bit hard. I feel this might be corrected internally with the individuals using the program and our tech team if we modify some of our settings.
What recommendations would you give to someone considering this product?
The chances are extremely endless once it involves being able to store, organize and search at intervals this application. There are several storage options when exploiting the desktop software.
Pros
- Helps Innovate
- Performance Enhancing
- Caring
- Altruistic
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Eric W.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
DocuWare boosts our company's efficiency
Likeliness to Recommend
What differentiates DocuWare from other similar products?
I've seen my fair share of expensive Document Management systems, but DocuWare has the most excellent user interface in the business. DocuWare allows me to eliminate the need for paper documents, allowing our staff to operate more agilely and free from the burden of maintaining paper copies of our customers' most recent information.
What is your favorite aspect of this product?
DocuWare's flexibility in accommodating different file formats and storing large quantities of data is a significant selling point for me. It facilitates the implementation of intelligent digital workflow via office automation. Its cloud-based services simplify digitizing paper documents, and its user interface is well-designed. Document management's even the most fundamental features are fantastic for any administration. It's versatile and user-friendly.
What do you dislike most about this product?
DocuWare is perfect in every way for us; our work here has yielded satisfying outcomes, and we've gained invaluable expertise. However, there is room for improvement in terms of the cloud servers' ability to provide consumers with optimization. The company could stand to enhance the mobile app's functionality and give the user a more rounded experience.
What recommendations would you give to someone considering this product?
As a user, you'll find the system intuitive and straightforward. I strongly recommend this one if you can afford a more expensive document management solution. You and your whole staff will appreciate the time savings and increased productivity afforded by this program's adaptability, user-friendliness, and feature-rich interface, and highly recommended.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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