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DocuWare Logo
DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.8 /10
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
98%
Conflict Resolution:
99%
Strategy & Innovation:
98%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

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4% Negative
3% Neutral
93% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 84

Searchability

88

Document Sharing

87

Document Hosting

87

Security and Access Control

84

Metrics and Reporting

84

Access Tracking

83

Check Out Check in

83

Publication Workflow

83

Editor Functions

83

Version Control

82

Indexing and Classification

80

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Quality of Features

87

Ease of Customization

86

Breadth of Features

84

Availability and Quality of Training

84

Usability and Intuitiveness

84

Business Value Created

84

Ease of IT Administration

83

Vendor Support

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Reviews

Elizabeth J.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Worthwhile and Efficacious Data Storage Option

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

We discovered Docuware as beneficial and modern as we imagined. It inclined toward better document management, better workflow, and better record administration that significantly reduces our expenses, and elevated cash flow. This document management program has totally optimized our everyday commercial enterprise chores, and internal workflows and also totally automated our data storage processes.

What is your favorite aspect of this product?

Its interface of the web portion is amazingly stunning and pleasing to understand, without a lot of needless statistics it simply carries critical and lovely aspects. I simply observed there what we wish to filter and stumble on our documents. It has super documentation that can be used to treat a range of varieties of suspicions, frequently remedying less complicated topics barring having to open a call for support.

What do you dislike most about this product?

It was previously problematic and really difficult to discover previous invoices with Docuware. Docuware is still not extremely instinctive, so it requires a little amount of time to extrapolate how to get admission and pull up past invoices if there have been payment issues.

What recommendations would you give to someone considering this product?

In contrast to opponents, the Docuware document management tool is a finished product that comes with plenty of features and powers as well it additionally has a wealth of application integrations to assist all corporations in every case no matter in which setting you want to set up and use it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Brady l.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Well-organized and popular Document Management

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

Docuware is a particularly worthwhile, efficacious, and incredibly helpful piece of equipment for routing our files through workflows. It has totally eliminated the paper we were using in our office and permitted us and our personnel to operate from home or from any different place. Its fair pricing and heavier feature stack provide it with an aggressive side over competitors.

What is your favorite aspect of this product?

I love to use and manipulate DocuWare on a daily basis. It has a terrific administration tool and lots of other lovely aspects for enabling us to create multiple get entries to profiles, with guidelines for viewing and dissertation. Among other points, its security is clearly effective to provide us with full peace of mind that our files are moving securely.

What do you dislike most about this product?

My time is spent enjoyable on this platform. Once we comprehended what we wanted to do to whole the pact, it was gone perfectly and according to our preferences. Erecting the workflows is somehow a headache at initial levels, however as we got hold it was no longer terrible at all.

What recommendations would you give to someone considering this product?

DocuWare is a cloud-based, scalable, secure, and affordable document management tool. With the capability to control all data management problems in hours as a substitute for weeks, with no heavy IT lifting, it’s perfect for all dimensions of enterprise from large to small companies.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Otile M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A Great Document Management Software For Business

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is secure and highly affordable It makes document management easy

What is your favorite aspect of this product?

I like using DocuWare because it is secure and comes with great document management features Comes with document collaboration capabilities.

What do you dislike most about this product?

No issues with DocuWare. It is very effective and seamless to use too.

What recommendations would you give to someone considering this product?

I recommend DocuWare because it is affordable and comes with great security features.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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