What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 98%
- Conflict Resolution:
- 99%
- Strategy & Innovation:
- 97%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchability
Document Sharing
Document Hosting
Security and Access Control
Metrics and Reporting
Access Tracking
Publication Workflow
Check Out Check in
Version Control
Editor Functions
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Breadth of Features
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
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DocuWare Reviews
Kaitlyn W.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Docuware revolutionizes document management
Likeliness to Recommend
What differentiates DocuWare from other similar products?
The intuitive interface design is fantastic. Its sophisticated indexing ensures incredibly accurate capture and indexing. Once the workflow is configured, users and approvers can easily perform their work.
What is your favorite aspect of this product?
It is crucial that the platform can be adjusted to meet our specific requirements and that it can integrate with our existing systems. Everyone uses the system every day to do a lot of different things. We had no problems incorporating him into our company. Additionally, we can contact Support directly in case we encounter any problems.
What do you dislike most about this product?
The lack of solid offline support is the only drawback I can think of at the moment. The platform includes a mobile app, although working with documents offline can be a bit complicated at times. Very rarely does something like this happen.
What recommendations would you give to someone considering this product?
Among the many useful features of Docuware, I highly recommend forms. I have developed a series of forms, both internal and external to the company. In this way, we are able to collect customer information that is crucial to our success. Many parts of our business depend on these features and we are a medium-sized office equipment distributor.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
James T.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Oct 2023
Great system to store and manage files
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Information collection, utilization, integration, and delivery are all enhanced by DocuWare's cutting-edge capabilities, all of which may be activated quickly and easily. The open architecture of DocuWare means that it may support a wide variety of connections, from the simple to the complex, and be put to practical use by anyone.
What is your favorite aspect of this product?
In my opinion, the biggest challenge facing our sector today is ensuring that the correct individuals receive the right information while keeping EVERY piece of data safe from prying eyes. Nearly 12,000 identified users and almost 1 billion photos are stored in the principal DocuWare system at the heart of a huge enterprise.
What do you dislike most about this product?
It might be challenging to keep up with the constant stream of new innovations and their accompanying features and capabilities. There are newsletters, blogs, videos, etc., but if I had a magic wand, I would design a universal portal that compiles this data and provides context-specific links to the nuances of frequently recognized categories.
What recommendations would you give to someone considering this product?
Users are not restricted to the data gathered at the time of document storage thanks to DocuWare's connecting and building upon already existing data. DocuWare's ability to enhance index information and give a two-way connection to external data has facilitated the easy creation of a link between previously unrelated operations.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Saves paper and time!
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Caring
- Acts with Integrity
Please tell us why you think this review should be flagged.
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