What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 98%
- Conflict Resolution:
- 99%
- Strategy & Innovation:
- 98%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchability
Document Sharing
Document Hosting
Security and Access Control
Metrics and Reporting
Access Tracking
Check Out Check in
Publication Workflow
Editor Functions
Version Control
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
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DocuWare Reviews
Jason S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
An efficient method for sharing files with others
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Concerning other tools, I can get things done quickly and efficiently using DocuWare. The system provides far more than was expected, including storing data in the cloud, communicating with clients via email, and, most notably, invoicing. Using DocuWare, you can quickly and safely back up your files to the cloud.
What is your favorite aspect of this product?
I like the company's focus on satisfying its clients. It got created with the end-user in mind rather than the developers, and these interfaces are straightforward to navigate. DocuWare also makes it simple to set up virtual filing cabinets; you need not be a tech whiz to manage your files effectively. The user interface of DocuWare is unparalleled. I also like their friendly and cooperative customer service.
What do you dislike most about this product?
Docuware is very new to me, so there was some learning curve. The only drawback is the structure, which makes finding specific papers a little more complicated than desired. As my data volume expands, I have had to install more storage devices. There are typically many flaws in the documentation software.
What recommendations would you give to someone considering this product?
If you want to centralize your file uploads so that you can quickly look for them online from any location, DocuWare is what you need. The improved instructions make it possible for anybody with even a basic understanding of computers to get things up without assistance. DocuWare is an excellent tool for managing an organization's material.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Gunjan S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Completely digital file cabinet
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Integrated well with other systems so we are able to move data both directions between databases which ensures the quality and accuracy of both key business information systems
What is your favorite aspect of this product?
I am certain that all of the documents in the file cabinet are up to date. I simply type in some keywords into a fulltext search and a number of fitting documents are served up with a click of the mouse
What do you dislike most about this product?
It is not easy to do queries like check when requested documents approvals are expiring
What recommendations would you give to someone considering this product?
Documents are now available centrally to people working in all our locations, around the clock. It allows the company to pull information back and forth between systems
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sophie L.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Digital document management platform
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare has intuitive user interface and can easily be accessed from anywhere.
What is your favorite aspect of this product?
We can access our documents at anytime and from any location. The platform has secure and large document storage capacity that can accomodate the entire organization data. Chances of losing documents are very minimal with DocuWare since it has cloud based backup.
What do you dislike most about this product?
All our documents have been safe since we deployed this tool.
What recommendations would you give to someone considering this product?
Digital transformation of all document management system is achievable with DocuWare. This is smart tool and I recommend it to other companies.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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