In Partnership With SelectHub
What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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In Partnership With SelectHub
DocuWare Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocuWare.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 97%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Continually Improving Product
- Saves Time
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Permissions Management
ECM Document Management
Collaboration
Workflow Process Automation
Ediscovery Audit Trail
File Conversion
Metadata Management
File Approvals Esignatures
Capture Channels
Search
Mobile
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Business Value Created
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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DocuWare Reviews
Lawrence M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
Docuware is a great product for our company
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Its original intent shifted as time went on. Its popularity has waned and is now rarely employed. It is now used to send multiple documents about residents to our outside property management system. Also, it's employed for internal processes. In the past, it was used to file paperwork for our residents and duplicates of checks from Accounts Payable.
What is your favorite aspect of this product?
At this time, we are in a situation in which we print one document each inhabitant per month, totaling one thousand documents every month. Barcode processing in DocuWare allows us to simply upload that pdf and have it filed under each individual's profile. After that, we use scripting to import all of those files into our web-based property management system. Helps avoid processing individual documents for each local.
What do you dislike most about this product?
OCR is usable but not perfect; there are some documents that it has problems reading. There are occasional lag difficulties with the web interface. Modifiable to a lesser extent. A more reliable email system and filtering system.
What recommendations would you give to someone considering this product?
To better serve our restaurant clients, we implemented DocuWare into a workflow to manage accounts payable. DocuWare is still used to find and save documents relevant to cash management, but we have switched to a more specialized program for invoice processing.
Pros
- Reliable
- Efficient Service
- Acts with Integrity
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Dee G.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Managing Documents Made Easy
Likeliness to Recommend
What differentiates DocuWare from other similar products?
When managing business content, DocuWare offers the very best features. It's affordable, seamless to use, and most importantly, Resource
What is your favorite aspect of this product?
It's very secure. It comes with great content management features It is scalable as it's cloud based
What do you dislike most about this product?
I haven't had dislikes with DocuWare
What recommendations would you give to someone considering this product?
For business looking for a document management software, DocuWare never disappoint. It's affordable, secuo, and seamless to use
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Deanna T. B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Understandable digital administration functions
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Among the great differences of this tool is that many of its systems are automated and have functions that also improve the customer experience in an understandable and functional way. In addition, any device can be compatible with its platform, allowing processes to be more efficient. rapid
What is your favorite aspect of this product?
What I like the most is that this tool can be used in any industry or company, allowing professionals to manage processes from their platform in a safe and understandable way, allowing important documents to be located as soon as possible and without alterations
What do you dislike most about this product?
There is nothing that I consider that I do not like, for professionals it is a good tool
What recommendations would you give to someone considering this product?
I recommend it mainly because it is easy to use, it allows to have a secure system and high accessibility
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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