What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Searchability
Document Sharing
Document Hosting
Security and Access Control
Metrics and Reporting
Access Tracking
Publication Workflow
Editor Functions
Version Control
Check Out Check in
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
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DocuWare Reviews
James B.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2023
Great and easy to use product
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Easy to use, great system and good graphics
What is your favorite aspect of this product?
Simple design
What do you dislike most about this product?
Slow processing speed
What recommendations would you give to someone considering this product?
Give it a try
Pros
- Helps Innovate
- Performance Enhancing
- Effective Service
- Caring
Oscar S.
- Role: Public Sector
- Industry: Government
- Involvement: Initial Implementation
Submitted Jan 2023
Great product
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Easy use of the system
What is your favorite aspect of this product?
Clear and simple design
What do you dislike most about this product?
Tricky set up for EU
What recommendations would you give to someone considering this product?
Give it a go
Pros
- Reliable
- Fair
- Friendly Negotiation
- Helps Innovate
Howard J.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2023
DocuWare can digitize your paper documents
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Over time, its range has broadened and contracted. Its heyday has passed, and now only occasional use remains. Recently, we've been using it to transmit multiple resident paperwork to our third-party property management platform. Internal processes also make advantage of it. In the past, it was used to file paperwork for our residents and duplicates of checks from Accounts Payable.
What is your favorite aspect of this product?
The current plan is to print one paper each resident per month, for a total of one thousand printed documents per month. DocuWare's ability to read barcodes allows us to send that pdf to the system, where it is automatically filed under each resident's name. Every one of these records is then manually entered into our web-based property management system. This eliminates the need to process documents individually for each citizen.
What do you dislike most about this product?
While generally reliable, OCR isn't perfect and can miss some details in some documents. Slowdowns in the web interface are an occasional problem.
What recommendations would you give to someone considering this product?
Our accounts payable process for restaurants has been streamlined with DocuWare. Although we now use a more specialized tool for invoice processing, we continue to rely on DocuWare for the identification and storage of documents relevant to cash management.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Saves Time
