DigitalOcean Customer Reviews 2024

DigitalOcean

Composite Score

8.2 /10

CX Score

8.5 /10

47 Reviews Write a Review

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What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details

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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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3 Top Rated Capabilities

0 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

5% Negative

6% Neutral

89% Positive

Pros

Continually Improving Product
Client Friendly Policies
Helps Innovate
Caring

Feature Ratings

Average 81

Cloud Integration

Capacity Management

Load Balancing

Data Migration

Access Management

Cloud Backup

Regulatory Compliance

Multi Cloud Management

Encryption and Decryption Support

SLA Management

Systems Performance Management

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Customization

Ease of Data Integration

Vendor Support

Availability and Quality of Training

DigitalOcean Reviews

Arnaldo Ariel A.

Role: Information Technology
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Excellent product full of features

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

Its ease of use. All the documentation and support they provide.

What is your favorite aspect of this product?

All the features available.

What do you dislike most about this product?

I am pretty happy with the product. Nothing to dislike.

What recommendations would you give to someone considering this product?

Go ahead and try it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paul N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

1. Easy to use. 2. Friendly pricing.

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

It is beginner friendly and the pricing is friendly

What is your favorite aspect of this product?

Easy of use

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Digital Ocean is very beginner friendly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mauricio C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy platform to deploy your infrastructure

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

DigitalOcean distinguishes itself with simplicity, affordability, and developer-centric features like droplets and managed databases. Its SSD-based infrastructure ensures high performance, complemented by a robust community and extensive documentation. Scalability options accommodate diverse needs, making it a top choice for businesses and individuals alike.

What is your favorite aspect of this product?

My favorite aspect of DigitalOcean is its user-friendly interface and simplicity, coupled with affordable pricing. It empowers developers with essential tools like droplets and managed databases, backed by high-performance infrastructure. Additionally, its vibrant community and extensive documentation further enhance its appeal, making it an excellent choice for businesses and individuals seeking reliable cloud services.

What do you dislike most about this product?

One potential drawback of DigitalOcean is its relatively limited range of advanced services compared to larger cloud providers like AWS or Azure. While it excels in simplicity and developer-focused features, users may find certain specialized functionalities lacking. Additionally, support options may not be as robust as those offered by larger competitors.

What recommendations would you give to someone considering this product?

For those considering DigitalOcean, I'd recommend thoroughly assessing your project requirements and growth potential. If simplicity, affordability, and developer-centric features align with your needs, DigitalOcean is an excellent choice. Prioritize understanding its service offerings and limitations, especially compared to larger cloud providers. Leverage the extensive community and documentation for support, and consider scalability options to ensure your infrastructure can grow alongside your business. Finally, explore trial periods or start with a smaller deployment to evaluate suitability before committing fully.

Pros

Efficient Service
Caring
Saves Time
Respectful

DigitalOcean

What is DigitalOcean?

Company Details

Need Assistance?

Awards & Recognition

DigitalOcean Ratings

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love DigitalOcean?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Load Balancing Allows distribution of workloads across multiple computing resources.

Data Migration The ability to select and extract data from one storage system to another

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

DigitalOcean Reviews

Arnaldo Ariel A.

Excellent product full of features

Likeliness to Recommend

Pros

Paul N.

1. Easy to use. 2. Friendly pricing.

Likeliness to Recommend

Pros

Mauricio C.

Easy platform to deploy your infrastructure

Likeliness to Recommend

Pros

Most Popular DigitalOcean Comparisons

Amazon EC2

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Oracle Cloud Infrastructure

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Alibaba Cloud

Feature Ratings

Cloud Integration

Capacity Management

Load Balancing

Data Migration

Access Management

Cloud Backup

Regulatory Compliance

Multi Cloud Management

Encryption and Decryption Support

SLA Management

Systems Performance Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Customization

Ease of Data Integration

Vendor Support

Availability and Quality of Training