DigitalOcean Customer Reviews 2025 | SoftwareReviews

DigitalOcean

Composite Score

8.4 /10

CX Score

8.7 /10

49 Reviews Write a Review

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What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details

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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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3 Top Rated Capabilities

0 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

4% Negative

6% Neutral

90% Positive

Pros

Continually Improving Product
Helps Innovate
Client Friendly Policies
Caring

Feature Ratings

Average 81

Cloud Integration

Capacity Management

Data Migration

Load Balancing

Access Management

Cloud Backup

Regulatory Compliance

Multi Cloud Management

Encryption and Decryption Support

SLA Management

Systems Performance Management

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Vendor Support

Availability and Quality of Training

DigitalOcean Reviews

Amisha P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Simplified Deployment and Scalability

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

Its more focus on Simplicity and developer centric design makes it different from other similar platforms. It provide a streamlined and intuitive interface, making bit easier for us to deploy and manage applications . The transparent and predictable pricing structure is another significant differentiator allowing developers and businesses to plan their budgets without worrying about hidden costs.

What is your favorite aspect of this product?

My favorite aspect is its user friendly control panel and the speed at which I can spin up a new droplet or application. I also appreciate the vast library of tutorials and community guides that help solve common challenges quickly.

What do you dislike most about this product?

Its features are limited as compared to the larger cloud provider like AWS or Azure, advanced features such as extensive machine learning tools or global content delivery networks might require integrating third party solutions. Another drawback is the lack of deeper enterprises grade tools for compliance or multi region redundancy , which could be a concern for larger organization.

What recommendations would you give to someone considering this product?

I will recommend product for start-up, small to medium businesses looking for an affordable , straightforward cloud hosting solution.

Pros

Respectful
Client Friendly Policies
Friendly Negotiation
Security Protects

Patricia B.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fast and Responsive Support

Likeliness to Recommend

8 /10

What differentiates DigitalOcean from other similar products?

DigitalOcean provides free tiers, making it possible to try out the platform and deploy small applications without incurring costs.

What is your favorite aspect of this product?

- Provides high-performance infrastructure - Automated Backups - Easy to use

What do you dislike most about this product?

- Limited Availability of Certain Features - High in price - Complex features

What recommendations would you give to someone considering this product?

Recommend using

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Nkami-Eval E.

Role: Sales Marketing
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

great software

Likeliness to Recommend

6 /10

What differentiates DigitalOcean from other similar products?

simplicity and cost

What is your favorite aspect of this product?

developer friendly

What do you dislike most about this product?

scalability, support

What recommendations would you give to someone considering this product?

great you can try it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

DigitalOcean

What is DigitalOcean?

Company Details

Need Assistance?

Awards & Recognition

DigitalOcean Ratings

87 Likeliness to Recommend

1 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love DigitalOcean?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Data Migration The ability to select and extract data from one storage system to another

Load Balancing Allows distribution of workloads across multiple computing resources.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

DigitalOcean Reviews

Amisha P.

Simplified Deployment and Scalability

Likeliness to Recommend

Pros

Patricia B.

Fast and Responsive Support

Likeliness to Recommend

Pros

Nkami-Eval E.

great software

Likeliness to Recommend

Pros

Most Popular DigitalOcean Comparisons

Amazon EC2

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Oracle Cloud Infrastructure

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Cloud Integration

Capacity Management

Data Migration

Load Balancing

Access Management

Cloud Backup

Regulatory Compliance

Multi Cloud Management

Encryption and Decryption Support

SLA Management

Systems Performance Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Vendor Support

Availability and Quality of Training