DigitalOcean Logo
DigitalOcean Logo
DigitalOcean

DigitalOcean

Composite Score
8.2 /10
CX Score
8.5 /10
Category
DigitalOcean
8.2 /10

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details


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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

5% Negative
6% Neutral
89% Positive

Pros

  • Continually Improving Product
  • Client Friendly Policies
  • Helps Innovate
  • Caring

Feature Ratings

Average 81

Cloud Integration

84

Capacity Management

83

Load Balancing

83

Data Migration

83

Access Management

83

Cloud Backup

82

Regulatory Compliance

81

Multi Cloud Management

80

Encryption and Decryption Support

80

SLA Management

80

Systems Performance Management

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

84

Usability and Intuitiveness

83

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Customization

82

Ease of Data Integration

80

Vendor Support

77

Availability and Quality of Training

73

DigitalOcean Reviews

Genesis R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

The future of endless possibilities

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

Managing work with the help of Kubernetes Clusters was never so easy but all the credit goes to DigitalOcean. Our company decided to use the services from them once we saw a rapid increase in company's growth, more work and more coworkers as well. Management of work was never this simple.

What is your favorite aspect of this product?

They do not lack anything. It’s all good, you get almost all services and features that other competitors are providing on a much less amount. Their amazing customer service surely deserves a credit here because anytime you reach them they take care of the problem by all means.

What do you dislike most about this product?

There are some features that might not catch up to the expectations if you have used their rival or competitors. However, they are getting there with every passing day. There is nothing much that I disliked while using it.

What recommendations would you give to someone considering this product?

They are great! They are hardworking, they put themselves in customers' shoes, try to sort your issues out and have almost all advanced features by now at a very reasonable price. The quality is very good and you get what you really want at the end of the day so why not go for something that is actually worth the shot.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Jonathan H.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Very reliable VPS experience

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

What differentiates DigitalOcean from other VPS providers, for me, is it having no nonsense. Compared with Amazon AWS, Google Cloud and Microsoft Azure, it is very easy to spin up a VPS with a standard Linux distribution, without the overhead and time spent on a seemingly stupendous amount of bureaucracy in the form of access profiels and other APIs required just to get a virtual machine started. Additionally, DigitalOcean has so many community written guides on a multitude of subjects, making it a pleasure to resolve issues. The guides are useful even for non-DigitalOcean users.

What is your favorite aspect of this product?

My favourite aspect of DigitalOcean is that the pricing is clear and upfront. We pay monthly for our VPS based on the RAM, Disk and CPU. Bandwidth allowance is included and clearly stated, and overage prices clearly set. This is in stark contrast to providers like Amazon AWS who you are seemingly signing a blank cheque to.

What do you dislike most about this product?

What I dislike most about DigitalOcean is that in my experience, the object storage service is unreliable and slow and not fit for purpose. Instead we use the volume storage service, which has proved to be even faster than the system SSD storage, and perfectly reliable.

What recommendations would you give to someone considering this product?

DigitalOcean offer free trial credit, so for someone considering this product I would recommend taking advantage of this offer and spinning up test virtual machines, and exploring the features that they have to see if it is a good fit for your organisation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Cons

  • Leverages Incumbent Status

Eunice A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

You can't be the offering

Likeliness to Recommend

7 /10

What differentiates DigitalOcean from other similar products?

Its super cheap for someone trying out deployment to cloud platforms. This is really affordable

What is your favorite aspect of this product?

It works perfectly for hosting static content in the cloud and the constant how to guides they are invaulable

What do you dislike most about this product?

I think that they should not stop at innovating, it seems they have stopped improving user experience. So the console needs some make over apart from that everything is perfect

What recommendations would you give to someone considering this product?

You won't get this offering with Digital Ocean on any other provider so take advantage of it

Pros

  • Trustworthy
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Less Friendly Negotiation

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