

What is DeskCenter Management Suite?
Discover a complete solution with market-leading technology. With its powerful approach strongly influenced by realistic requirements, it will redefine your expectations. The mature usability will enable you to work productively within minutes. Is this a revolution? We say it's a new standard. Flexible because it is built in a modular way, the DeskCenter Management Suite has a unique usability in all modules. It was developed to guarantee the seamless integration of all modules available. All functions are available from one console with a consistent user interface and structure.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
83 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DeskCenter Management Suite?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Technician Administration
End User Support Solutions
Multi Device Capability
Integrated Knowledge Management
Integration With IT Tools
Multi-Site Functionality
Service Catalog
End User Self Serve
Reporting
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Ease of Customization
Breadth of Features
DeskCenter Management Suite Reviews

Joseph R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
Simplifies IT Management for Enhanced Efficiency.
Likeliness to Recommend
What differentiates DeskCenter Management Suite from other similar products?
DeskCenter provides a comprehensive collection of IT management tools, such as software deployment, patch management, asset management, and inventory tracking. This holistic strategy enabled firms to streamline and improve the efficiency of their IT processes. The suite featured a centralized platform from which administrators could control all IT assets, software, and hardware. This consolidation streamlined administration and lowered the time and effort needed for everyday tasks.
What is your favorite aspect of this product?
It streamlines operations through centralized management, simplifying duties such as software deployment, patch management, asset tracking, and inventory control. Automation enhances operations, saving time and assuring consistency. The remote control allows for speedy troubleshooting and help for remote teams. Improved security technologies assure compliance while also protecting against vulnerabilities. Organizations can reduce expenses by efficiently managing their software and hardware inventories. DeskCenter enables businesses to increase productivity, minimize downtime, and improve security, ultimately driving success in the IT.
What do you dislike most about this product?
One potential disadvantage of using DeskCenter Management Suite or any IT management software is the initial complexity, which may require time and resources to learn and implement effectively. Depending on the vendor’s support and update frequency, users may encounter issues if the vendor’s responsiveness is inadequate.
What recommendations would you give to someone considering this product?
It is an amazing tool that is focused on security and compliance by providing tools to monitor software usage, ensure license compliance, and detect potential security vulnerabilities. This helped organizations stay compliant with software licensing regulations and enhance their overall security posture. DeskCenter Management Suite offered automation capabilities for various tasks, such as software updates, inventory scans, and license management. This automation helped save time and ensured that critical processes were performed consistently. The suite included remote control functionality, enabling IT teams to troubleshoot.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Tessa D.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2023
Effortless and Comprehensive IT Management.
Likeliness to Recommend
What differentiates DeskCenter Management Suite from other similar products?
DeskCenter Management Suite stands out with its all-in-one solution, user-friendly interface, automation, AI capabilities, strong security, proactive maintenance, vendor and license management, and extensive reporting. This comprehensive and adaptable software sets it apart from other IT management products in the market, making it an ideal choice for modern organizations. As a proactive force, DeskCenter Management Suite anticipates and addresses potential issues, safeguarding our systems with robust security measures. This unique combination of cutting-edge technology and ease of use has made DeskCenter Management Suite an irreplaceable ass
What is your favorite aspect of this product?
What captivates me most about the DeskCenter Management Suite is its remarkable blend of innovation and simplicity. This all-in-one solution not only streamlines IT management tasks but does so with a level of user-friendliness that sets it apart from other products. The seamless integration of automation and AI capabilities has transformed the way I approach IT operations, making routine tasks a breeze and unlocking new levels of productivity. Moreover, the software's comprehensive reporting and analytics feature offers in-depth insights that empower me to make data-driven decisions and optimize our IT resources like never before.
What do you dislike most about this product?
While I have found many aspects of DeskCenter Management Suite to be impressive, one aspect that I would like to see improved is the initial setup and onboarding process. As a new user, I encountered some challenges during the initial setup, as the configuration and integration with our existing systems required more time and effort than anticipated.
What recommendations would you give to someone considering this product?
With DeskCenter Management Suite, you'll have a powerful tool at your disposal to manage your IT infrastructure with ease, making your processes more efficient, secure, and adaptable to future challenges. I can confidently attest to the value it brings, and I believe it will undoubtedly become an invaluable asset for your organization as well.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jagdeep R.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2023
Remarkable product
Likeliness to Recommend
What differentiates DeskCenter Management Suite from other similar products?
It has lots of different ways to accomplish the task
What is your favorite aspect of this product?
It can bring your company to the another evel. Must try. It has lots of different ways to accomplish the task
What do you dislike most about this product?
Some of the features are a bit tough to select or understand.
What recommendations would you give to someone considering this product?
IT organization must need to try this product as It can bring your company to the another evel.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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