DeskCenter Management Suite Logo
DeskCenter Management Suite Logo
DeskCenter

DeskCenter Management Suite

Composite Score
7.2 /10
CX Score
7.5 /10
DeskCenter Management Suite
7.2 /10

What is DeskCenter Management Suite?

Discover a complete solution with market-leading technology. With its powerful approach strongly influenced by realistic requirements, it will redefine your expectations. The mature usability will enable you to work productively within minutes. Is this a revolution? We say it's a new standard. Flexible because it is built in a modular way, the DeskCenter Management Suite has a unique usability in all modules. It was developed to guarantee the seamless integration of all modules available. All functions are available from one console with a consistent user interface and structure.

Company Details


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DeskCenter Management Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

83 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskCenter Management Suite?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 79

Technician Administration

87

End User Support Solutions

84

Multi Device Capability

84

Integrated Knowledge Management

84

Integration With IT Tools

84

Multi-Site Functionality

79

Service Catalog

79

End User Self Serve

79

Reporting

74

Vendor Capability Ratings

Average 78

Product Strategy and Rate of Improvement

87

Ease of Implementation

84

Quality of Features

84

Availability and Quality of Training

80

Ease of IT Administration

80

Ease of Data Integration

80

Business Value Created

80

Usability and Intuitiveness

74

Vendor Support

72

Ease of Customization

71

Breadth of Features

70

DeskCenter Management Suite Reviews

Joseph R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Simplifies IT Management for Enhanced Efficiency.

Likeliness to Recommend

8 /10

What differentiates DeskCenter Management Suite from other similar products?

DeskCenter provides a comprehensive collection of IT management tools, such as software deployment, patch management, asset management, and inventory tracking. This holistic strategy enabled firms to streamline and improve the efficiency of their IT processes. The suite featured a centralized platform from which administrators could control all IT assets, software, and hardware. This consolidation streamlined administration and lowered the time and effort needed for everyday tasks.

What is your favorite aspect of this product?

It streamlines operations through centralized management, simplifying duties such as software deployment, patch management, asset tracking, and inventory control. Automation enhances operations, saving time and assuring consistency. The remote control allows for speedy troubleshooting and help for remote teams. Improved security technologies assure compliance while also protecting against vulnerabilities. Organizations can reduce expenses by efficiently managing their software and hardware inventories. DeskCenter enables businesses to increase productivity, minimize downtime, and improve security, ultimately driving success in the IT.

What do you dislike most about this product?

One potential disadvantage of using DeskCenter Management Suite or any IT management software is the initial complexity, which may require time and resources to learn and implement effectively. Depending on the vendor’s support and update frequency, users may encounter issues if the vendor’s responsiveness is inadequate.

What recommendations would you give to someone considering this product?

It is an amazing tool that is focused on security and compliance by providing tools to monitor software usage, ensure license compliance, and detect potential security vulnerabilities. This helped organizations stay compliant with software licensing regulations and enhance their overall security posture. DeskCenter Management Suite offered automation capabilities for various tasks, such as software updates, inventory scans, and license management. This automation helped save time and ensured that critical processes were performed consistently. The suite included remote control functionality, enabling IT teams to troubleshoot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Tessa D.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Effortless and Comprehensive IT Management.

Likeliness to Recommend

8 /10

What differentiates DeskCenter Management Suite from other similar products?

DeskCenter Management Suite stands out with its all-in-one solution, user-friendly interface, automation, AI capabilities, strong security, proactive maintenance, vendor and license management, and extensive reporting. This comprehensive and adaptable software sets it apart from other IT management products in the market, making it an ideal choice for modern organizations. As a proactive force, DeskCenter Management Suite anticipates and addresses potential issues, safeguarding our systems with robust security measures. This unique combination of cutting-edge technology and ease of use has made DeskCenter Management Suite an irreplaceable ass

What is your favorite aspect of this product?

What captivates me most about the DeskCenter Management Suite is its remarkable blend of innovation and simplicity. This all-in-one solution not only streamlines IT management tasks but does so with a level of user-friendliness that sets it apart from other products. The seamless integration of automation and AI capabilities has transformed the way I approach IT operations, making routine tasks a breeze and unlocking new levels of productivity. Moreover, the software's comprehensive reporting and analytics feature offers in-depth insights that empower me to make data-driven decisions and optimize our IT resources like never before.

What do you dislike most about this product?

While I have found many aspects of DeskCenter Management Suite to be impressive, one aspect that I would like to see improved is the initial setup and onboarding process. As a new user, I encountered some challenges during the initial setup, as the configuration and integration with our existing systems required more time and effort than anticipated.

What recommendations would you give to someone considering this product?

With DeskCenter Management Suite, you'll have a powerful tool at your disposal to manage your IT infrastructure with ease, making your processes more efficient, secure, and adaptable to future challenges. I can confidently attest to the value it brings, and I believe it will undoubtedly become an invaluable asset for your organization as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jagdeep R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Remarkable product

Likeliness to Recommend

9 /10

What differentiates DeskCenter Management Suite from other similar products?

It has lots of different ways to accomplish the task

What is your favorite aspect of this product?

It can bring your company to the another evel. Must try. It has lots of different ways to accomplish the task

What do you dislike most about this product?

Some of the features are a bit tough to select or understand.

What recommendations would you give to someone considering this product?

IT organization must need to try this product as It can bring your company to the another evel.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features