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Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.2 /10
CX Score
8.2 /10
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Dayforce
8.2 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
79%
Negotiation and Contract:
66%
Conflict Resolution:
78%
Strategy & Innovation:
77%
Service Experience:
67%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

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2% Negative
17% Neutral
81% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 80

Workforce Scheduling

83

Staffing

82

Attendance Management and Policies

82

Time Capture Physical

82

Time Capture

80

Rate Policies

80

Workforce Planning and Forecasting

78

Shift Management

78

Labor Costing and Splitting

78

Absence Management

77

Workforce Dashboards and Reporting

77

Vendor Capability Ratings

Average 78

Breadth of Features

83

Business Value Created

80

Quality of Features

80

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Ease of IT Administration

77

Ease of Customization

76

Ease of Data Integration

76

Ease of Implementation

75

Vendor Support

74

Dayforce Reviews

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

great capabilities but have the right partner

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Respectful
  • Continually Improving Product
  • Enables Productivity

Cons

  • Wastes Time
  • Less Efficient Service
  • Less Effective Service

Joe L.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Well-rounded product with potential.

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

We have the ability to highly customize Dayforce ourselves.

What is your favorite aspect of this product?

The ability to customize the product.

What do you dislike most about this product?

Dayforce Tax is difficult to work with.

What recommendations would you give to someone considering this product?

Ensure you keep a close eye on your tax jurisdictions and reciprocity rules if applicable.

Pros

  • Respectful
  • Acts with Integrity
  • Client Friendly Policies
  • Altruistic

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Wendy A.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

User Friendly with great Features

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Customer satisfaction

What is your favorite aspect of this product?

All modules are favorite. The Support team is amazing.

What do you dislike most about this product?

Report module is extremely difficult to use.

What recommendations would you give to someone considering this product?

contact with current users

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

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