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Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.2 /10
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Dayforce
8.3 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
17% Neutral
81% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Security Protects
  • Enables Productivity

Cons

  • Under Delivered
  • Less Effective Service

Feature Ratings

Average 81

Time Capture Physical

83

Staffing

83

Attendance Management and Policies

83

Workforce Scheduling

83

Time Capture Virtual

81

Rate Policies

80

Workforce Dashboards and Reporting

79

Absence Management

79

Shift Management

78

Labor Costing and Splitting

78

Workforce Planning and Forecasting

78

Vendor Capability Ratings

Average 78

Breadth of Features

84

Quality of Features

81

Business Value Created

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of IT Administration

78

Ease of Customization

77

Ease of Data Integration

77

Ease of Implementation

75

Vendor Support

74

Dayforce Reviews

Praveen P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Support is constantly improving but still has room

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

We had two payroll systems, a time entry system, and an HRIS. We were able to integrate them into Dayforce by synchronizing our systems with our colleagues in the United States. Because we now have uniform auditing features across the board, the payroll process is significantly more efficient and precise. Furthermore, using WFM, we may utilize a flat system (no imports) for our hourly population, which decreases the possibility of mistakes even further. We will also be moving forward with the Dayforce Benefits module in the near future.

What is your favorite aspect of this product?

The capability of standardizing payroll, TAFW, and WFM processes across multiple global regions. This, combined with a Shared Service model, has enabled us to provide backups for our administrators who work from all over the world.

What do you dislike most about this product?

One of the drawbacks of Ceridian Dayforce is the FMLA and HR Incident management tools. FMLA dating that is systematic vs. manual is harder to handle. HR Incidents are a basic model that can only be maintained by HR as opposed to parts accessible to managers.

What recommendations would you give to someone considering this product?

I appreciate how they are always upgrading and adding things. The way the modules interact with one another has improved significantly over time. The user interface is outstanding, and it provides an interesting environment for employees. The new 'Hub' implementation has been a huge success, and it is highly adaptable. It is very simple to use for end users.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Caring
  • Less Transparent

rondurigu N.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Workforce Management Made Easy

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

With Ceridian Dayforce, it is easy for any business to manage its workforce. In addition, it offers great HR features including benefits administration.

What is your favorite aspect of this product?

Although it is well equipped, it is easy to use I like that Ceridian Dayforce is resourceful and offers great HR features and capabilities.

What do you dislike most about this product?

Since day one, I haven't had bad encounters while using Ceridian Dayforce

What recommendations would you give to someone considering this product?

For effective HR management and processes, I recommend Ceridian Dayforce as it has mist features and serious HR department would need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bethann D.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Ability to handle complex WFM policies

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

The ability to configure the system to meet your business needs, and the ability to participate in the online customer community to crowd-source any potential issues or questions.

What is your favorite aspect of this product?

The ability to be hands-on with the configuration, and always having access to a 'Test' database to try them out.

What do you dislike most about this product?

The inability to write our own SQL topics for custom reporting.

What recommendations would you give to someone considering this product?

Be prepared! If you don't have the right people on your implementation team, you won't have a successful implementation. You also need to be prepared to be hands-on in the administration and maintenance of the Dayforce instance for your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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