Dayforce Inc.

Dayforce

Composite Score

8.2 /10

CX Score

8.2 /10

201 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Gold Medalist

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

5 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 79%
Negotiation and Contract:: 66%
Conflict Resolution:: 78%
Strategy & Innovation:: 77%
Service Experience:: 67%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative

17% Neutral

81% Positive

Pros

Respectful
Continually Improving Product
Acts with Integrity
Reliable

Feature Ratings

Average 80

Workforce Scheduling

Staffing

Attendance Management and Policies

Time Capture Physical

Time Capture

Rate Policies

Workforce Planning and Forecasting

Shift Management

Labor Costing and Splitting

Absence Management

Workforce Dashboards and Reporting

Vendor Capability Ratings

Average 78

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Ease of Implementation

Vendor Support

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Talent Management

Score 8.3

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Payroll

Score 8.2

View Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.1

View Dayforce in this category (opens in a new tab)

Dayforce Reviews

Rachel M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Excellent tool to manage all areas of HR

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

One of Dayforce's strongest points is its ability to automatically calculate payroll. Payroll has been greatly simplified and accelerated by this new functionality. In addition, they provide a unified platform for all HR needs, including but not limited to recruitment, personnel records management, benefits administration, and more.

What is your favorite aspect of this product?

Dayforce helped us fix an issue we were having with the hiring process for supervisors. Our application procedure is now more streamlined, and the involvement of managers has been maintained. I've always admired the intuitive design of hiring tools. It streamlines the application and screening procedures.

What do you dislike most about this product?

The UI is very confusing for managers because of the multiple timesheet views. Even after extensive training of staff and management, we continue to run into difficulties.

What recommendations would you give to someone considering this product?

We're switching to an electronic system from one based on paper. With the help of the document management and library features, we can keep track of all of our employees' information in a safe and organized manner.

Pros

Reliable
Efficient Service
Client Friendly Policies
Transparent

Charity M.

Role: Human Resources
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Ok. Each feature has a cost.

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

continuous updates and new features

What is your favorite aspect of this product?

access from anywhere

What do you dislike most about this product?

continuous updates

What recommendations would you give to someone considering this product?

establish a good internal support team

Pros

Security Protects
Continually Improving Product
Reliable
Performance Enhancing

Cons

Under Delivered

Randi P.

Role: Human Resources
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

I truly feel Ceridian listens to their customer

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

They try to accomodate all customer needs.

What is your favorite aspect of this product?

Continuous payroll calculation.

What do you dislike most about this product?

The process of implementation is grueling.

What recommendations would you give to someone considering this product?

Have a team to assist in implementation.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dayforce Ratings

85 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Dayforce?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Enterprise

Talent Management

Payroll

Benefits Administration

Dayforce Reviews

Rachel M.

Excellent tool to manage all areas of HR

Likeliness to Recommend

Pros

Charity M.

Ok. Each feature has a cost.

Likeliness to Recommend

Pros

Cons

Randi P.

I truly feel Ceridian listens to their customer

Likeliness to Recommend

Pros

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1
Since last award

1
Since last award

Feature Ratings

Workforce Scheduling

Staffing

Attendance Management and Policies

Time Capture Physical

Time Capture

Rate Policies

Workforce Planning and Forecasting

Shift Management

Labor Costing and Splitting

Absence Management

Workforce Dashboards and Reporting

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Ease of Implementation

Vendor Support