Dayforce Inc.

Dayforce

Composite Score

8.2 /10

CX Score

8.0 /10

173 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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1 Top Rated Capabilities

4 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

4% Negative

19% Neutral

77% Positive

Pros

Respectful
Security Protects
Enables Productivity
Acts with Integrity

Cons

Under Delivered
Less Effective Service

Feature Ratings

Average 84

Direct Deposit

Time and Attendance

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

Vacation and Leave Tracking

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 77

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Workforce Management - Enterprise

Score 8.3

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Talent Management

Score 8.3

View Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.1

View Dayforce in this category (opens in a new tab)

Dayforce Reviews

Jennifer P.

Role: Information Technology
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Always Improving and Changing

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Dayforce is an all in one solution, and as time goes on the different modules interact with each other better and better. The employee experience is one of the best- it is engaging and easy to use even for the most un-tech savvy staff.

What is your favorite aspect of this product?

I love how everything is in one place, and after a learning curve, it is easily managed. I love how they keep adding features and functionality. Benefits administration, and Open Enrollment specifically are very easy to use on both the administrative side and the employee side.

What do you dislike most about this product?

Support could use some work. TIckets will sometimes sit for long periods of time with no activity, and in some cases quite a lot of time is wasted on Zoom calls explaining and re-explaining the same issue over and over. Some issues that should be easy fixes for support are often referred to billable projects.

What recommendations would you give to someone considering this product?

Ceridian needs to hire more support staff so they are not stretched so thin. They should also make their defect list available to customers. Time is wasted opening tickets, and having support research tickets for sometimes weeks to find out that the issue was already a known bug. Ceridian also needs to make the gender field configurable as many states/countries recognize non-binary as a legal gender.

Pros

Security Protects
Continually Improving Product
Reliable
Performance Enhancing

Cons

Under Delivered
Less Efficient Service
Wastes Time

Role: Finance
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Easy to use, overall good product

Likeliness to Recommend

8 /10

Pros

Efficient Service
Respectful
Helps Innovate
Continually Improving Product

Cons

Less Effective Service
Less Caring
Wastes Time

Lisa W.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Great having one complete HRIS system!

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Great having one complete HRIS system! Tax filing and ACA processing is managed by Ceridian in the US & Canada and not outsourced.

What is your favorite aspect of this product?

Ease of use, access to customer service, access to self help guides, access to training.

What do you dislike most about this product?

I can't think of anything.

What recommendations would you give to someone considering this product?

Be prepared going into implementation. Have a solid project manager that will keep your team on track with meetings, Dayforce planning, training, deliverables, etc. Plan to backfill a resource so your primary team can focus on the project.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

1 Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Benefits Calculation Ability to calculate benefits

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Talent Management

Benefits Administration

Dayforce Reviews

Jennifer P.

Always Improving and Changing

Likeliness to Recommend

Pros

Cons

Easy to use, overall good product

Likeliness to Recommend

Pros

Cons

Lisa W.

Great having one complete HRIS system!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Direct Deposit

Time and Attendance

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

Vacation and Leave Tracking

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation