What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Benefits Administration category

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

6% Negative
19% Neutral
75% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Cons

  • Less Effective Service
  • Under Delivered

Feature Ratings

Average 80

Payroll Integration

83

Claims Management

81

Provider Management

81

Benefits Administration

81

Regulatory Compliance

80

Self Service Portal

80

User and Enrollment Management

80

Contributions and Payment Tracking

79

Archiving and Reporting

78

Vendor Capability Ratings

Average 76

Breadth of Features

83

Business Value Created

79

Quality of Features

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Ease of IT Administration

76

Ease of Data Integration

73

Ease of Customization

72

Ease of Implementation

71

Vendor Support

70

Dayforce Reviews

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Easy to use, overall good product

Likeliness to Recommend

8 /10

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Lisa W.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great having one complete HRIS system!

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Great having one complete HRIS system! Tax filing and ACA processing is managed by Ceridian in the US & Canada and not outsourced.

What is your favorite aspect of this product?

Ease of use, access to customer service, access to self help guides, access to training.

What do you dislike most about this product?

I can't think of anything.

What recommendations would you give to someone considering this product?

Be prepared going into implementation. Have a solid project manager that will keep your team on track with meetings, Dayforce planning, training, deliverables, etc. Plan to backfill a resource so your primary team can focus on the project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alicia W.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2022

Great solution - one stop shop for the HR record

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

One integrated plaform for the HR record

What is your favorite aspect of this product?

Having all (most) of our information in one place, being able to report various different metrics regarding employees. Workflows have streamlined our processes immensely! No more email stuck in someone's inbox. You have clear line of site to what's happening, how long processes take!

What do you dislike most about this product?

Reporting can be tricky to find the correct metric / value / field

What recommendations would you give to someone considering this product?

Don't do it all at once - start small and and implement on module at a time, Ensure you have strong technical expertise. Really understand your business requirements and don't get stuck in "how we do it today". The most difficult thing about implementing a system from manual process is to not get caught up in the "how" but the why!

Pros

  • Continually Improving Product
  • Respectful
  • Acts with Integrity
  • Includes Product Enhancements

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