What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dayforce won the following awards in the Benefits Administration category

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

6% Negative
19% Neutral
75% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Cons

  • Less Effective Service
  • Under Delivered

Feature Ratings

Average 80

Payroll Integration

83

Claims Management

81

Provider Management

81

Benefits Administration

81

Regulatory Compliance

80

Self Service Portal

80

User and Enrollment Management

80

Contributions and Payment Tracking

79

Archiving and Reporting

78

Vendor Capability Ratings

Average 76

Breadth of Features

83

Business Value Created

79

Quality of Features

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Ease of IT Administration

76

Ease of Data Integration

73

Ease of Customization

72

Ease of Implementation

71

Vendor Support

70

Dayforce Reviews

Bethann D.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Ability to handle complex WFM policies

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

The ability to configure the system to meet your business needs, and the ability to participate in the online customer community to crowd-source any potential issues or questions.

What is your favorite aspect of this product?

The ability to be hands-on with the configuration, and always having access to a 'Test' database to try them out.

What do you dislike most about this product?

The inability to write our own SQL topics for custom reporting.

What recommendations would you give to someone considering this product?

Be prepared! If you don't have the right people on your implementation team, you won't have a successful implementation. You also need to be prepared to be hands-on in the administration and maintenance of the Dayforce instance for your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Amy N.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, single system of record

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

flexibility and transparency

What is your favorite aspect of this product?

the flexibility to support the product internally without a large team

What do you dislike most about this product?

The ad hoc reporting tool is weak

What recommendations would you give to someone considering this product?

It is a solid system, but you will need a BI tool to assist with reporting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jennifer P.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Always Improving and Changing

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Dayforce is an all in one solution, and as time goes on the different modules interact with each other better and better. The employee experience is one of the best- it is engaging and easy to use even for the most un-tech savvy staff.

What is your favorite aspect of this product?

I love how everything is in one place, and after a learning curve, it is easily managed. I love how they keep adding features and functionality. Benefits administration, and Open Enrollment specifically are very easy to use on both the administrative side and the employee side.

What do you dislike most about this product?

Support could use some work. TIckets will sometimes sit for long periods of time with no activity, and in some cases quite a lot of time is wasted on Zoom calls explaining and re-explaining the same issue over and over. Some issues that should be easy fixes for support are often referred to billable projects.

What recommendations would you give to someone considering this product?

Ceridian needs to hire more support staff so they are not stretched so thin. They should also make their defect list available to customers. Time is wasted opening tickets, and having support research tickets for sometimes weeks to find out that the issue was already a known bug. Ceridian also needs to make the gender field configurable as many states/countries recognize non-binary as a legal gender.

Pros

  • Security Protects
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Less Efficient Service
  • Wastes Time

Most Popular Dayforce Comparisons