What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Benefits Administration category

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

6% Negative
19% Neutral
75% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Cons

  • Less Effective Service
  • Under Delivered

Feature Ratings

Average 80

Payroll Integration

83

Claims Management

81

Provider Management

81

Benefits Administration

81

Regulatory Compliance

80

Self Service Portal

80

User and Enrollment Management

80

Contributions and Payment Tracking

79

Archiving and Reporting

78

Vendor Capability Ratings

Average 76

Breadth of Features

83

Business Value Created

79

Quality of Features

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Ease of IT Administration

76

Ease of Data Integration

73

Ease of Customization

72

Ease of Implementation

71

Vendor Support

70

Dayforce Reviews

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

An Impressive HR Platform

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

Jami K.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Lots of new features

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

The amount of new features being updated

What is your favorite aspect of this product?

reports and api

What do you dislike most about this product?

support has went downhill when it used to be good

What recommendations would you give to someone considering this product?

none that I can think of

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Praveen P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Support is constantly improving but still has room

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

We had two payroll systems, a time entry system, and an HRIS. We were able to integrate them into Dayforce by synchronizing our systems with our colleagues in the United States. Because we now have uniform auditing features across the board, the payroll process is significantly more efficient and precise. Furthermore, using WFM, we may utilize a flat system (no imports) for our hourly population, which decreases the possibility of mistakes even further. We will also be moving forward with the Dayforce Benefits module in the near future.

What is your favorite aspect of this product?

The capability of standardizing payroll, TAFW, and WFM processes across multiple global regions. This, combined with a Shared Service model, has enabled us to provide backups for our administrators who work from all over the world.

What do you dislike most about this product?

One of the drawbacks of Ceridian Dayforce is the FMLA and HR Incident management tools. FMLA dating that is systematic vs. manual is harder to handle. HR Incidents are a basic model that can only be maintained by HR as opposed to parts accessible to managers.

What recommendations would you give to someone considering this product?

I appreciate how they are always upgrading and adding things. The way the modules interact with one another has improved significantly over time. The user interface is outstanding, and it provides an interesting environment for employees. The new 'Hub' implementation has been a huge success, and it is highly adaptable. It is very simple to use for end users.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Caring
  • Less Transparent

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