What is Cvent Attendee Hub?
Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cvent Attendee Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Registration Process/Integration
Customer Support
Presentation/ Webinar Capabilities
Metric and Reporting
Attendee Engagement
Vendor e-Commerce
Gamification
Branding and Visual Customization
Social Media Channel Integration Outbound
Whitelabeling
Exhibitor or Vendor Environment
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Also Featured in...
Cvent Attendee Hub Reviews
Sadie B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
A good tool, but too complex for our needs
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
Cvent seems to have it all. If you're looking for a thorough tool this is it!
What is your favorite aspect of this product?
The ability to organize data and manage registrations/attendee information.
What do you dislike most about this product?
Too much for what we needed and not the best UX. We only used 30% of the tools, and couldn't justify the cost to continue using it. It was dissapointing that there was not a simpler version that could be offered at a lower price. It also took a long time to learn how to navigate. It is not the most user-friendly tool, but once you get the hang of it it's nice!
What recommendations would you give to someone considering this product?
If you need all the bells and whistles this is a great product, but be prepared for the cost!
Pros
- Trustworthy
- Respectful
- Acts with Integrity
- Transparent
Cons
- Inhibits Innovation
- Slower Product Innovation
- Vendor's Interest First
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2021
Great product for the virtual/hybrid environment
Likeliness to Recommend
Pros
- Reliable
- Effective Service
- Caring
- Saves Time
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Great product, easy to use, customization is great
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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