Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Inc.

Cvent Attendee Hub

8.4 /10
Category
Cvent Attendee Hub
8.4 /10

What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details


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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative
12% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 82

Registration Process/Integration

88

Customer Support

85

Presentation/ Webinar Capabilities

83

Metric and Reporting

83

Attendee Engagement

82

Vendor e-Commerce

81

Gamification

80

Branding and Visual Customization

80

Social Media Channel Integration Outbound

79

Whitelabeling

79

Exhibitor or Vendor Environment

77

Vendor Capability Ratings

Average 78

Availability and Quality of Training

85

Vendor Support

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Breadth of Features

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of IT Administration

76

Ease of Data Integration

76

Ease of Customization

72

Cvent Attendee Hub Reviews

Blu N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

No other product has come close

Likeliness to Recommend

10 /10

What differentiates Cvent Attendee Hub from other similar products?

The sponsor / exhibitor portal is easy to use, compared to ones I've had to interact with as a vendor. Cvent's user-friendly UI and features are really easy to understand.

What is your favorite aspect of this product?

Ease of use and the backend tools available to me

What do you dislike most about this product?

It's pricey, and although I can say it is user-friendly NOW, it did take me quite a while to get comfortable using it. That being said, it's changed a lot since I first started using the software and I think they made it more intuitive in that time.

What recommendations would you give to someone considering this product?

The cost may sound astronomical, but I assure you, this is the best product out there and you won't want to use anything else afterwards.

Pros

  • Reliable
  • Unique Features
  • Respectful
  • Friendly Negotiation

Maribel M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Critical for our Virtual Events, Great Tool!

Likeliness to Recommend

10 /10

What differentiates Cvent Attendee Hub from other similar products?

Provides critical features for small to large events, pre& post-event data, and serves as an overall stable, consistent, & reliable tool.

What is your favorite aspect of this product?

Stability, consistency, & overall reliability - proven across multiple events!

What do you dislike most about this product?

Waiting for Attendee Hub Chat feature to drive additional customer engagement.

What recommendations would you give to someone considering this product?

Stability, consistency, & overall reliability - proven across multiple events!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Nancy V.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Impressed with product innovation

Likeliness to Recommend

10 /10

What differentiates Cvent Attendee Hub from other similar products?

I do not have a lot of experience with other fee based products mainly because I do not have the need to look for another vendor. Cvent Attendee Hub as met the needs of our organization and they continue to make improvements and innovations to the tool to keep current with the changing times.

What is your favorite aspect of this product?

I like the flexibility to make the tool work for our specific needs - using exhibitor space for poster presenters is one example.

What do you dislike most about this product?

I wish there was more opportunity to brand the overall look/feel.

What recommendations would you give to someone considering this product?

Spend time to earn certification available, use the tool frequently to retain knowledge and use your client and training specialists for support.

Pros

  • Continually Improving Product
  • Reliable
  • Acts with Integrity
  • Helps Innovate

Cons

  • Under Delivered

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