What is Cvent Attendee Hub?
Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cvent Attendee Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Registration Process/Integration
Customer Support
Presentation/ Webinar Capabilities
Metric and Reporting
Attendee Engagement
Vendor e-Commerce
Gamification
Branding and Visual Customization
Social Media Channel Integration Outbound
Whitelabeling
Exhibitor or Vendor Environment
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Also Featured in...
Cvent Attendee Hub Reviews
Blu N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
No other product has come close
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
The sponsor / exhibitor portal is easy to use, compared to ones I've had to interact with as a vendor. Cvent's user-friendly UI and features are really easy to understand.
What is your favorite aspect of this product?
Ease of use and the backend tools available to me
What do you dislike most about this product?
It's pricey, and although I can say it is user-friendly NOW, it did take me quite a while to get comfortable using it. That being said, it's changed a lot since I first started using the software and I think they made it more intuitive in that time.
What recommendations would you give to someone considering this product?
The cost may sound astronomical, but I assure you, this is the best product out there and you won't want to use anything else afterwards.
Pros
- Reliable
- Unique Features
- Respectful
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Maribel M.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2021
Critical for our Virtual Events, Great Tool!
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
Provides critical features for small to large events, pre& post-event data, and serves as an overall stable, consistent, & reliable tool.
What is your favorite aspect of this product?
Stability, consistency, & overall reliability - proven across multiple events!
What do you dislike most about this product?
Waiting for Attendee Hub Chat feature to drive additional customer engagement.
What recommendations would you give to someone considering this product?
Stability, consistency, & overall reliability - proven across multiple events!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Nancy V.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2021
Impressed with product innovation
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
I do not have a lot of experience with other fee based products mainly because I do not have the need to look for another vendor. Cvent Attendee Hub as met the needs of our organization and they continue to make improvements and innovations to the tool to keep current with the changing times.
What is your favorite aspect of this product?
I like the flexibility to make the tool work for our specific needs - using exhibitor space for poster presenters is one example.
What do you dislike most about this product?
I wish there was more opportunity to brand the overall look/feel.
What recommendations would you give to someone considering this product?
Spend time to earn certification available, use the tool frequently to retain knowledge and use your client and training specialists for support.
Pros
- Continually Improving Product
- Reliable
- Acts with Integrity
- Helps Innovate
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
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