Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Inc.

Cvent Attendee Hub

8.4 /10
Category
Cvent Attendee Hub
8.4 /10

What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details


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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative
12% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 82

Registration Process/Integration

88

Customer Support

85

Presentation/ Webinar Capabilities

83

Metric and Reporting

83

Attendee Engagement

82

Vendor e-Commerce

81

Gamification

80

Branding and Visual Customization

80

Social Media Channel Integration Outbound

79

Whitelabeling

79

Exhibitor or Vendor Environment

77

Vendor Capability Ratings

Average 78

Availability and Quality of Training

85

Vendor Support

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Breadth of Features

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of IT Administration

76

Ease of Data Integration

76

Ease of Customization

72

Cvent Attendee Hub Reviews

Jenna Lynn W.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use registration with reliable reporting!

Likeliness to Recommend

10 /10

What differentiates Cvent Attendee Hub from other similar products?

I am not sure - I have never tried about product like this.

What is your favorite aspect of this product?

Registration and reporting

What do you dislike most about this product?

Limitations in website template designs outside of coding knowledge

What recommendations would you give to someone considering this product?

It's worth it!

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful

Linda K.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Excellent product, poor product specialist

Likeliness to Recommend

7 /10

What differentiates Cvent Attendee Hub from other similar products?

At the time, they offered more features at a similar or lower cost than their competitors.

What is your favorite aspect of this product?

The ability to integrate with Zoom to provide a reliable event.

What do you dislike most about this product?

Our product specialist was not very responsive or helpful. We got more assistance from the help desk than we did from our assigned contact.

What recommendations would you give to someone considering this product?

Ask for an overview of the entire implementation process from the very start. As we began implementation, new things continued to be thrown at us that needed to be done in order for the next thing to be done.

Pros

  • Continually Improving Product
  • Reliable
  • Respectful
  • Friendly Negotiation

Cons

  • Less Effective Service
  • Less Efficient Service

Tom N.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

No additional setup required. It simply works!

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

Relies on registration without being a separate product.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

We were surprised by a few last minute changes when new enhancements were released 3 days before our event.

What recommendations would you give to someone considering this product?

Simple to spin up if you already know Cvent.

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Under Delivered

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