Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Inc.

Cvent Attendee Hub

8.4 /10
Category
Cvent Attendee Hub
8.4 /10

What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details


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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative
12% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 82

Registration Process/Integration

88

Customer Support

85

Presentation/ Webinar Capabilities

83

Metric and Reporting

83

Attendee Engagement

82

Vendor e-Commerce

81

Gamification

80

Branding and Visual Customization

80

Social Media Channel Integration Outbound

79

Whitelabeling

79

Exhibitor or Vendor Environment

77

Vendor Capability Ratings

Average 78

Availability and Quality of Training

85

Vendor Support

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Breadth of Features

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of IT Administration

76

Ease of Data Integration

76

Ease of Customization

72

Cvent Attendee Hub Reviews

Michele G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Awesome tool Wonderful support Big learning curve

Likeliness to Recommend

10 /10

What differentiates Cvent Attendee Hub from other similar products?

Cvent is a leader in the industry.

What is your favorite aspect of this product?

Its professional appearance and attendee experience.

What do you dislike most about this product?

It can be overwhelming to learn how to use and all of its intricacies.

What recommendations would you give to someone considering this product?

Give yourself time to learn the tool. Once you get the hang of it, you will be very impressed with its capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Shelley G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Great tool but would love more customization!

Likeliness to Recommend

8 /10

What differentiates Cvent Attendee Hub from other similar products?

While the platform is simple it is very easy to use and has a quick set-up. We don't need tons of bells and whistles - we just need a platform that works consistently which Attendee Hub does!!

What is your favorite aspect of this product?

The help desk is unparalleled. So patient and thoughtful no matter what the challenge. Spent a lot of time working to untangle a Mobius loop type problem but we figured it out!

What do you dislike most about this product?

1) Limitations of the Zoom license that is currently available and in order to have break-outs, we need to exit the platform or use our own Zoom license. If that could be incorporated that would be awesome! 2) Sending reminder emails by session is not easy to do unless it's a manual process (at least the last time I tried to do it) otherwise the reminders are only at the event level. 3) No preview available until you launch the event in Attendee Hub....

What recommendations would you give to someone considering this product?

This is your tool! So easy to use and tech support is awesome. The customer success teams are available and have great suggestions to make your site very polished. It's my go-to for internal events!! You won't regret it!

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Enables Productivity

Cons

  • Less Friendly Negotiation

Dana C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use and reliable

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

If you are already using Cvent as an attendee management tool, it really ties everything together and makes it a great experience for yourself and employees

What is your favorite aspect of this product?

Extremely helpful with how the platforms can be communicated with each other to eliminate duplicate work.

What do you dislike most about this product?

I think there is a learning curve for some to get this all set up

What recommendations would you give to someone considering this product?

Take some time to do demos if you are able to

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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