Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Inc.

Cvent Attendee Hub

8.4 /10
Category
Cvent Attendee Hub
8.4 /10

What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details


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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative
12% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 82

Registration Process/Integration

88

Customer Support

85

Presentation/ Webinar Capabilities

83

Metric and Reporting

83

Attendee Engagement

82

Vendor e-Commerce

81

Gamification

80

Branding and Visual Customization

80

Social Media Channel Integration Outbound

79

Whitelabeling

79

Exhibitor or Vendor Environment

77

Vendor Capability Ratings

Average 78

Availability and Quality of Training

85

Vendor Support

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Breadth of Features

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of IT Administration

76

Ease of Data Integration

76

Ease of Customization

72

Cvent Attendee Hub Reviews

Sarah J.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use for both event planners and attendees!

Likeliness to Recommend

8 /10

What differentiates Cvent Attendee Hub from other similar products?

Ease of use and quality of the product.

What is your favorite aspect of this product?

Easy to design and easy for attendees to use and access content.

What do you dislike most about this product?

Professional appearance and design and delivery of virtual content.

What recommendations would you give to someone considering this product?

Make sure you have staff that are comfortable with the technology as there is a bit of a learning curve.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kiley C.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Great features and easy to use, but can be pricey

Likeliness to Recommend

8 /10

What differentiates Cvent Attendee Hub from other similar products?

The customizability of Attendee Hub makes possibilities limitless. There is so much you can do with this one platform to make your events really stand out. While other aspects of Cvent events can be costly, this particular feature is worth its weight in gold.

What is your favorite aspect of this product?

I really love the customizability, but I especially love the home page cards. It's such a unique but simple feature that can add so much to your event page.

What do you dislike most about this product?

When you're first learning the product, some of the language and terminology can be a bit unintuitive. Once you get a hold of it it's fairly easy, but it takes a lot of playing around to figure it out at first.

What recommendations would you give to someone considering this product?

Check out a Cvent Event first. It helps to really see what the Attendee Hub is capable of before jumping in and will ultimately give you some great ideas to take your event to the next level.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Saves Time
  • Respectful

Cons

  • Charges for Enhancements

Fatima H.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Efficient but also innovative and evolving

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

It's intuitive and easy to use for our attendees who are tired of learning new platforms

What is your favorite aspect of this product?

We have a good balance of controlling the content but also having support where we need it

What do you dislike most about this product?

There were some key features missing last year that we are told will be available this year: custom pages were hard to design, attendees could not chat/message each other

What recommendations would you give to someone considering this product?

make sure it's a good fit for your audience!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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