Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Inc.

Cvent Attendee Hub

Composite Score
8.4 /10
CX Score
8.2 /10
Category
Cvent Attendee Hub
8.4 /10

What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details


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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative
12% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 82

Registration Process/Integration

88

Customer Support

85

Presentation/ Webinar Capabilities

83

Metric and Reporting

83

Attendee Engagement

82

Vendor e-Commerce

81

Gamification

80

Branding and Visual Customization

80

Social Media Channel Integration Outbound

79

Whitelabeling

79

Exhibitor or Vendor Environment

77

Vendor Capability Ratings

Average 78

Availability and Quality of Training

85

Vendor Support

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Breadth of Features

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of IT Administration

76

Ease of Data Integration

76

Ease of Customization

72

Cvent Attendee Hub Reviews

Victoria W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

It's ok but there's better services out there

Likeliness to Recommend

7 /10

What differentiates Cvent Attendee Hub from other similar products?

Nothing, feel old

What is your favorite aspect of this product?

Not having to submit to Apple/Google

What do you dislike most about this product?

It's very basic, Crowd Compass was a bit better but still had some issues

What recommendations would you give to someone considering this product?

Really look at what you want, and more sure what is offered is what you want cause you will not be able to add more

Pros

  • Fair
  • Altruistic
  • Includes Product Enhancements
  • Reliable

Cons

  • Leverages Incumbent Status
  • Inhibits Innovation
  • Slower Product Innovation

Victoria T.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use platform with standard features

Likeliness to Recommend

8 /10

What differentiates Cvent Attendee Hub from other similar products?

Having a seamless integration from the registration platform to the Attendee Hub. No need to import attendee lists and easily can track who logs in and what they view.

What is your favorite aspect of this product?

Easy to use, pretty intuitive especially if you've already worked with Cvent products. Does everything that similar products do but with the added feature of the robust registration platform attached to it.

What do you dislike most about this product?

Not very customizable, mostly can only update branding/design in very specific spots.

What recommendations would you give to someone considering this product?

It's a great choice when looking for a virtual or hybrid solution. It is a very simple solution (especially if you're already using Cvent for registration) and the Cvent team is always looking at feedback and making improvements.

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Soo T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Love the program love the support love everything

Likeliness to Recommend

10 /10

What differentiates Cvent Attendee Hub from other similar products?

The customer service is on par with nothing I have ever seen.

What is your favorite aspect of this product?

The customer service

What do you dislike most about this product?

Nothing it’s amazing

What recommendations would you give to someone considering this product?

Use this and nothing else

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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