Cvent Inc.

Cvent Attendee Hub

Composite Score

8.4 /10

CX Score

8.2 /10

130 Reviews Write a Review

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What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details

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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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2024 Data Quadrant Gold Medalist

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

2 Top Rated Features

2023

Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 56%
Conflict Resolution:: 82%
Strategy & Innovation:: 76%
Service Experience:: 79%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative

12% Neutral

84% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Cons

Under Delivered
Vendor's Interest First

Feature Ratings

Average 83

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Vendor e-Commerce

Branding and Visual Customization

Gamification

Social Media Channel Integration Outbound

Whitelabeling

Exhibitor or Vendor Environment

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Also Featured in...

Virtual Event Management

Score 8.4

View Cvent Attendee Hub in this category (opens in a new tab)

Cvent Attendee Hub Reviews

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2024

Good virtual venue

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Samantha B.

Role: Sales Marketing
Industry: Other
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted May 2024

Extremely user friendly but tends to be costly

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

Cvent has lots of customizations

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

The high cost.

What recommendations would you give to someone considering this product?

If you plan on putting a lot of details into the attendee hub and promoting it, its worth the cost.

Pros

Reliable
Performance Enhancing
Trustworthy
Unique Features

Laura A.

Role: Operations
Industry: Transportation
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Dec 2023

Best Event App Platform I've Seen

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

It offers seamless data transfer from your registration site. Once someone registers for the event, they are then automatically added to the Attendee Hub saving event planners time and making the guest experience easy

What is your favorite aspect of this product?

I love the live Q&A! Instead of running around with a microphone, attendees can add questions throughout the session and others can up vote the questions so the top questions are being asked first

What do you dislike most about this product?

This product offers so many features that it can take a long time to set everything up. Luckily they pair you up with a IT expert for this product and will walk you through each feature. Once you've gone through the training once, it's a very easy process for the next event

What recommendations would you give to someone considering this product?

Yes! I've used so many other event apps at other conferences and this one stands out by far. There are so many unique features that are helpful to the organization, event planners, and attendees

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Charges for Enhancements
Wastes Time
Less Generous

Cvent Attendee Hub

What is Cvent Attendee Hub?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Cvent Attendee Hub Ratings

88 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Cvent Attendee Hub?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Virtual Event Management

Cvent Attendee Hub Reviews

Good virtual venue

Likeliness to Recommend

Pros

Samantha B.

Extremely user friendly but tends to be costly

Likeliness to Recommend

Pros

Laura A.

Best Event App Platform I've Seen

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Vendor e-Commerce

Branding and Visual Customization

Gamification

Social Media Channel Integration Outbound

Whitelabeling

Exhibitor or Vendor Environment

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization