Cvent Inc.

Cvent Attendee Hub

Composite Score

8.4 /10

CX Score

8.2 /10

130 Reviews Write a Review

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What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details

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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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2024 Data Quadrant Gold Medalist

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

2 Top Rated Features

2023

Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 56%
Conflict Resolution:: 82%
Strategy & Innovation:: 76%
Service Experience:: 79%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative

12% Neutral

84% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Cons

Under Delivered
Vendor's Interest First

Feature Ratings

Average 83

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Vendor e-Commerce

Branding and Visual Customization

Gamification

Social Media Channel Integration Outbound

Whitelabeling

Exhibitor or Vendor Environment

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Also Featured in...

Virtual Event Management

Score 8.4

View Cvent Attendee Hub in this category (opens in a new tab)

Cvent Attendee Hub Reviews

Laura M.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Cvent Attendee Hub from other similar products?

The easy implementation and pulling information from the registration site.

What is your favorite aspect of this product?

Reports are great, very informative and can create a portal for others to access the reports

What do you dislike most about this product?

Flexibility on new products

What recommendations would you give to someone considering this product?

Great tool, a bit expensive but worthy

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Under Delivered

Felipe h.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A unique tool on the market.

Likeliness to Recommend

10 /10

What differentiates Cvent Attendee Hub from other similar products?

With Cvent the creation of the presentation as well as the survey questions is carried out quickly and easily at conferences and events. We solved problems for communication with our users with a more interactive system for the audience, we can also add slides directly from PowerPoint.

What is your favorite aspect of this product?

Mainly it is a very simple process with its implementation, we actually being very new to Cvent we had a little help from its technical support which I can say is excellent, it helped us a lot in all our doubts. It has many potential features.

What do you dislike most about this product?

From my perspective as a slightly new user, I can only say that from the first moment we have found only positive things in Cvent, we hope that later on everything will continue the same or much better.

What recommendations would you give to someone considering this product?

It is very functional and software like this is always necessary where we can make the necessary conferences, through its interactive presentations that allow a better operation and offering the audience something more didactic for them.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jillian K.

Role: Consultant
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Essential to conduct business in the event space.

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

industry leader. large 24/7 support team, continuously integrating updated product tools.

What is your favorite aspect of this product?

registration integration

What do you dislike most about this product?

price and inflexibility. CVENT's customer network was hit hard by COVID and travel restrictions. rather than being a partner and ally, they squeezed every cent out of their customers, essentially putting many out of business with unused annual attendee credits.

What recommendations would you give to someone considering this product?

pay per use rather than bundling pre-paid attendees

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor's Interest First
Leverages Incumbent Status
Vendor Friendly Policies

Cvent Attendee Hub

What is Cvent Attendee Hub?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Cvent Attendee Hub Ratings

88 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Cvent Attendee Hub?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Virtual Event Management

Cvent Attendee Hub Reviews

Laura M.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

Felipe h.

A unique tool on the market.

Likeliness to Recommend

Pros

Jillian K.

Essential to conduct business in the event space.

Likeliness to Recommend

Pros

Cons

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1
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Feature Ratings

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Vendor e-Commerce

Branding and Visual Customization

Gamification

Social Media Channel Integration Outbound

Whitelabeling

Exhibitor or Vendor Environment

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization