Contentful Logo Award Winner Product Badge
Contentful Logo Award Winner Product Badge
Contentful

Contentful

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Contentful
8.8 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

86

Editorial Calendar

86

Multi-Channel Distribution

83

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

82

Contentful Reviews

Katiuscia'På L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

An ideal headless CMS.

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

I handle the content on our website using Contentful. It is simple to edit text and begin new templates. Image uploading is simple. In reality, adding and modifying staff biographies taught me how to code in HTML. Although it's not quite apparent why un-publishing still necessitates removing material from categories and buckets, even when the content isn't active, publishing and updating content is simple.

What is your favorite aspect of this product?

It takes a headless approach that is cloud-first. You can create a content model, control your input, and even rely on other models as you easily validate input. It is headless, and node and PHP integration have both been simple. Without a doubt, Node made integration the simplest.

What do you dislike most about this product?

The tools I wasn't aware existed are the things I enjoy least. I'm unaware of any collaborative tools, and I believe there are just a few options for picture editing. The platform itself has a poor user experience (UX) and features that are hidden. The pricing models must be enhanced and tailored to the demands of the businesses.

What recommendations would you give to someone considering this product?

With a solid API, the material can be pulled into other systems quickly and easily. Customization doesn't seem to be the simplest thing, and sophisticated validation should be included. As we add more partners, we have had no trouble scaling.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel F.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

The most powerful tool for managing content.

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

I appreciate single sign-on because it makes it simple and safe for team members to log in. It's also a terrific platform if your business has a lot of material and data and you need a reliable way to organise it quickly. Finally, Contentful is user-friendly and simple for beginners to learn. GraphsQL is fantastic.

What is your favorite aspect of this product?

The content management system Contentful allows us to create our own data linkages and data structures and has a strong API focus. We have total freedom within projects thanks to it, and we can distribute to several platforms with minimal effort.

What do you dislike most about this product?

A more professional and secure log is required to record all events in detail since a team is working on a project in a short period and may work two or three shifts to edit the material of numerous persons. It might be challenging for new users to navigate the sites.

What recommendations would you give to someone considering this product?

I adore the applications that support webhook connections, the SDK that enables me to load or update material automatically, and Infrastructure as Code, which enables me to describe my models using the software. I like that it is a SaaS solution, therefore I don't have to worry about data backups or DB updates!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Piper-Bjö E.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Intuitive and robust platform

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

Our digital teams can create content and deliver experiences more quickly thanks to Contentful. It offers an interactive platform that, through simple modification and close connection with any technology stack, adjusts to how virtual builders work to achieve corporate goals. Now, by developing and managing the delivery of digital experiences at capacity, our digital teams serve consumers more quickly.

What is your favorite aspect of this product?

The program Contentful is simple to use and provides excellent ecosystem and features. You may also develop, manage, and distribute information to any other platform using the system. The ability to control and customize the material is what I enjoy the most. I enjoy having access to the menu display and all of its various divisions for management, control, and play. Another benefit is the way teams may work together on a certain project.

What do you dislike most about this product?

The biggest drawback, along with the inability to update the components in the rich word processor, is the hierarchical presentation of data when you wish to drill down to the final descendant area. Additionally, creating the database and establishing the information for the application takes some time, and there is no filter feature to remove unnecessary files.

What recommendations would you give to someone considering this product?

To manage the material on our website, our team uses Contentful. It is simple to edit text and begin new templates. Image uploading is simple. Although it's not quite apparent why un-publishing still necessitates removing material from groups and categories, even when the content isn't active, publishing and updating information is simple.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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