Contentful Logo
Contentful Logo
Contentful

Contentful

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Contentful
8.1 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
15% Neutral
85% Positive

Pros

  • Efficient Service
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Feature Ratings

Average 87

Social Media Integration

92

Translation Facilitation

92

Multi Channel Support

90

Analytics and Reporting

89

Digital Asset Management

88

Content Repository

87

Standard Templates

87

Web Publishing Capabilities

87

Management Interface

85

E-Commerce Integration

85

Content Security

83

Vendor Capability Ratings

Average 85

Business Value Created

94

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Breadth of Features

87

Ease of Customization

87

Vendor Support

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

81

Ease of IT Administration

79

Contentful Reviews

Alexander P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

The perfect solution for content management.

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

What really makes Contentful different from other similar solutions is its focus on building and delivering omnichannel content. It doesn't matter if I want to use it for my blog, my website or to develop a mobile application; Contentful fits each of my needs. It's actually versatile and that's something I value radically.

What is your favorite aspect of this product?

What fascinates me most about Contentful is its flexibility. I can completely personalize my experience, adapting the program to my specific needs. I don't have to settle for predefined templates, but can design my own workflow and content composition. This allows me to save time and obtain more efficient results.

What do you dislike most about this product?

While there are few things I dislike about Contentful, I do feel that the initial setup process can be a bit difficult for less experienced users. However, once this phase is over, everything flows wonderfully.

What recommendations would you give to someone considering this product?

Ultimately, I would recommend Contentful to anyone looking for a comprehensive and versatile content management tool. Not only is it beginner-friendly, but it also provides enough advanced features to satisfy the needs of more experienced users. This program has revolutionized the way I manage my content and has saved me a lot of time and effort.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Amaya M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

The best headless CMS currently available

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

An enterprise content management system, or more accurately, a content data architecture, is called Contentful. To test the CMS, Contentful provides a free community version. The option is unique to none other enterprise provider. The Compose module is my favorite because it finally fixes every WebApp drawback, such the fact that each content element opens a new browser window. Prior to publication, major releases can be planned and tested with the App Launch. I really appreciate Contentful's global reach; it functions flawlessly in China, and we experienced no performance issues during the opening of an international trade show.

What is your favorite aspect of this product?

While I personally only use Contentful for creating dynamic emails, the entire firm makes use of all of its features. Thanks to the modular structure, even I, a layman, can simply design an email template by dragging and dropping elements, and I can always see the final product in the preview. Each of the available components is simple enough for everyone to comprehend. For any kind of email layout, practically everything is available, including text blocks, CTAs, and photo blocks. Contentful allows for the seamless integration of dynamic content, such a customized greeting or the addition of a crucial reference number from another system.

What do you dislike most about this product?

All I'm lacking is a real-time preview of my system modifications. As of right now, it opens in a new window. Nevertheless, there are other extensions and fixes available to address the issue. Of course, there are some restrictions on the modular elements, so you can't arrange them whatever you'd like. Placing two CTAs next to each other rather than one below the other would be one example. Really, these are just little details. I don't have any complaints regarding Contentful overall.

What recommendations would you give to someone considering this product?

Whatever their level of experience, any employee can create and fill out a beautiful email. We also have a tight continuous integration (CI), so if everyone designs material from fresh, there's always a need to double-check everything, and naturally, anomalies will always be discovered. Since we have our CI stored in Contentful, sending an email is a piece of cake. The CTAs consistently use the appropriate color, the words have the appropriate size and typeface, and the administrator has previously put up the legal footer for each user. Excellent and a huge time-saver for all operational colleagues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wong T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

This is the best program I have ever had

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

This is the best program that has had the ability to respond to the great demand for the development of my content. The multiple functions that Contentful offers me to integrate my company's content into the web are fantastic. I have never had a program that It gives me the necessary security and total control of each of the steps that it will take to expose my data and content in each of the main channels where we expose it as well as interact with a large part of my clientele, this program does not hesitate until the objective is achieved.

What is your favorite aspect of this product?

It is quite satisfactory to have the help of this program, it has been responsible for being the main source of flows for the management and administration of the enormous volume of data and content that my company builds on a daily basis. Contentful is the appropriate program to project a job of quality on the different websites and channels where all the information that we want each of our future clients to know is disseminated. I really like the development and advantages that I have achieved with this program over time and the results have been very good. , this has significantly improved the content infrastructure.

What do you dislike most about this product?

It is not at all pleasant to work with the free version of this program, since unfortunately it has many limitations, its functions do not meet the capacity that I require to respond with my work, on the other hand, it can be somewhat complex to completely customize the projects that are presented to me, this program is not for the use of people with very little experience.

What recommendations would you give to someone considering this product?

Whenever I have had the opportunity to recommend this program I have done so with great pleasure, since Contentful perfectly fulfills its objective and since I have it installed and use it to develop the company's content on the web, it has been a total success, this program is a fundamental piece for content management within the web and can help all types of companies in any of their channels.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing