Contentful Logo Award Winner Product Badge
Contentful Logo Award Winner Product Badge
Contentful

Contentful

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Contentful
8.8 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

86

Editorial Calendar

86

Multi-Channel Distribution

83

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

82

Contentful Reviews

Leonel G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Contentful is one of the best options

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

One of the most complete tools I have is my hands to manage and create an incredible amount of company content on the web, Contentful is a really organic program that complements other applications and websites for a good user experience and move all your content from one place to another, with the help of this program you don't have to depend on spreadsheets or themes to be able to build a complete management of all the company's content in one place, I really like the performance I've had with this program since I installed it and I would like to have Contentful as my first content management platform for a long time.

What is your favorite aspect of this product?

With the help of this program, I don't waste so much time waiting to do the right things that all my content deserves to make an impact in my market. This program enhances my skills and abilities within the cloud to correctly manage the mass of content that is created daily in my workplace, Contentful is a program that can be run on various channels of various users, adapting the content to their preference or that of the company, that is, this program has a fairly high level of configuration and customization high that allows us to mold it to the development of our operation.

What do you dislike most about this product?

To acquire this program, you must have a large budget, since the program is really expensive and it is not an economic solution in any sense, the rate of this program is one of the highest in its market, and the worst thing is The free version of this program has many limitations that do not allow us to have an optimal experience of each of its functions.

What recommendations would you give to someone considering this product?

Contentful is one of the best options for those companies that are looking for an agile and simple platform to create and distribute their mass of content independently. This program promises a powerful interface and resources in channel neighborhoods where other tools and services are integrated to expand the capacity of its users, I never tire of recommending this incredible program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ekta L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Best CMS and ease to use - Contentful

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

I have used contentful for more than 4+ years and it is the best CMS I can say as it is user friendly.It helps in localisation of projects where we can clone data from one space to another to avoid extra efforts.Content modelling and content data insertion is also done easily as per project requirements .

What is your favorite aspect of this product?

The best part is we can provide the roles and access to user as per the requirement so no one can modify the changes unnecessary. Also inserting data and content is very easy and user friendly.Any one can use this without prior knowledge.

What do you dislike most about this product?

All the features are very helpful except the cloning of data is done from same locales instead of different locales.

What recommendations would you give to someone considering this product?

Highly recommended to everyone.Overall it is best CMS any one can use this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samyra J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy-to-use and simple content management system

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

When we discussed having a system that would enhance operations, the demand for having a program that would permit content to be shared quickly arose. This system has recently made it possible to distribute it swiftly.

What is your favorite aspect of this product?

I appreciate how Contentful makes us consider the organization of the content. Each unique piece of the material requires its own content model, which must be created. The fact that Contentful includes a GraphQL API to get content in any manner we can imagine was also appreciated by our team. Furthermore, by utilizing the Typescript client library in our project, we saved time.

What do you dislike most about this product?

I wish changes were reflected more quickly. I'm aware that it doesn't really take long. Even so, we normally delay sending a related email until the requested report revisions have been made. This situation frequently causes problems when upgrading pdf attachments.

What recommendations would you give to someone considering this product?

Despite the fact that you have paid an additional support plan, the customer service is superb and you receive assistance promptly. The price is likewise fiercely competitive. So far, I've had a great experience using this CMS platform. I like to suggest this tool to you because of this.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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