In Partnership With SelectHub
What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.6
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Marketing Automation - B2B
Score 8.6
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Customer Relationship Management - Midmarket
Score 8.1
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Marketing Platforms - Midmarket
Score 7.9
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Damini G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2021
Fantastic email marketing tool
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant contact has better user experience for email creation and nurture workflows.
What is your favorite aspect of this product?
Email templates are very useful with simple drag and drop functionality.
What do you dislike most about this product?
We faced difficulty while CRM integration of the platform.
What recommendations would you give to someone considering this product?
Good investment for email marketing and automation
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Grace N.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2021
Robust software for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
What i really like most about Constant Contact is that you don't need to be a professional graphic designer to produce emails. Again, it allows you to establish and maintain your good relationship with your clients. I like the availability of constant contact team that helps you to learn the software.
What is your favorite aspect of this product?
For small and growing companies, constant contact will help you to easily and quickly engage with your clients. It has a simple and easy-to-use UI that makes it simple to learn and use. I like the ability to create mass campaigns with just a few clicks.
What do you dislike most about this product?
I don't have any downside to mention yet. Constant contact is amazing, fantastic and helpful,, great email marketing platform.
What recommendations would you give to someone considering this product?
Constant Contact is a great software for email marketing and i strongly recommend it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2021
Credible and Manageable Email Marketing Program.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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